Senior Business Process Manager

Senior Business Process Manager

Changing the world through digital experiences is what Adobe's all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

As a Senior Business Process Manager within the Adobe Buying Programs organization, you will play a pivotal role in driving scalable, strategic, and cross-functional initiatives aimed at transforming how we sell and enhancing the customer experience.

You will partner closely with product, engineering, IT, and various functions across Finance and Operations to implement new platform capabilities, streamline business processes, improve customer experience, and support Adobe's growth objectives.

What You'll Do

• Assess business requirements, solution design, dependencies, risks, and timelines to drive execution of large-scale transformations and product launches.
• Define and document process flows, user stories, and gap analyses to bridge current and future state operations.
• Cultivate strong cross-functional relationships and influence business partners at all levels to drive alignment and successful adoption.
• Partner with Quote-to-Cash (Q2C) internal customers to guide impact analysis, lead user acceptance testing (UAT), and change adoption that delivers measurable business value.
• Serve as a trusted advisor and subject matter expert on business processes, systems, and operational standard methodologies to help resolve both internal and customer-facing issues.
• Apply data-driven decision-making to find opportunities, set priorities, and measure outcomes.
• Manage multiple concurrent initiatives, define workback schedules, and ensure timely delivery across cross-functional teams.
• Champion continuous improvement by identifying inefficiencies and implementing scalable, sustainable solutions.

What You Need to Succeed

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $111,000 $212,900 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.