HR Business Partner (Dallas)

Customer Relationship Manager

Under general direction of the Sr. HR Business Partner, serves as a Customer Relationship Manager for people leaders and provides shared strategic-level consultation on human capital needs with respective client groups and the organization as a whole. In addition, forms partnerships across the HR function to understand and deliver value-added talent practices in unison with Sr HR Business Partner. Engages customers through proactive discussions while assessing and evaluating client needs to provide professional-level consultation that supports the business in strategic initiatives through its talent.

What you will be doing :

• Provides consultation and support in all talent practices : employee engagement, total rewards, talent acquisition, performance management, succession planning and strategic workforce planning, in partnership with the HR Solution Centers.
• Provides strategic consultation to people leaders and employees to support and align business and talent initiatives. Consultation entails options to leadership to assess best practice methodologies.
• Partners with Sr HR Business Partner in discussion with executives on organizational design and strategic workforce planning along with Sr. Talent and Organizational Development Manager and / or VP Human Resources. Assists Sr. HR Business Partner and client groups with formulating future plans for potential leaders and / or successors in the business.
• Facilitates discussion with respective client group executives to share of engagement survey scores, interpretation of engagement framework, and formulate action plans to support company engagement goals.
• Reviews results of investigations and makes recommendations on workplace issues, partnering with Sr. HR Business Partner and Employee Relations team, and communicates to management on resolution of general, discrimination, harassment, and / or hostile work environment, allegations.
• Partners with client groups throughout the planning and execution of company-wide and HR programs, tying them back to the business strategy.
• Partners with the Talent Acquisition team to identify job-specific recruitment strategies that align with the business unit's goals and strategies; reviews job requirements and job descriptions to ensure accuracy prior to job publishing.
• Provides coaching to managers regarding leadership competencies.
• Addresses diversity needs and objectives at the department level in partnership with the Diversity & Inclusion team
• Partners with the HR Solution Centers to plan and implement HR strategies that support department needs. Analyzes and compiles information and statistics and develops reports and recommendations for management-level meetings and decision-making.
• Conducts research of new and pending legislation and laws relating to HR programs; ensures that business unit HR-related and employment practices are in compliance with federal and state laws, regulations and guidelines.
• Partners with Risk Management in employee wellbeing related issues.

What you need :

Knowledge, skills and abilities :

What we desire :

About Us :

We are Dallas Fort Worth International (DFW) Airport-one of the most successful airports in the world by any definition. We are recognized for our innovation, leadership, drive for excellence and talented employees.

Our success is made possible because of the diverse talents of over 2,100 employees who champion our mission of providing an exceptional airport experience to our customers and connect our community to the world. We are looking for the best talent to join us and help reimagine what an airport can be.

Bring your talents to DFW. Live and work with purpose.