Resource & Referral Specialist

Resource & Referral Specialist

Position : Resource & Referral Specialist

Pay Rate : $21.73 - $24.65 Status : Non-Exempt

Last Revised : 7 / 2025 Level : 3

Definition

The Resource and Referral Specialist will provide child care referral and consultation services, recruitment and retention of license child care provider, and provider registration and support of family, friend & neighbor (FFN) and Out of School Time (OST) providers. This position requires an understanding of Early Childhood Education, licensing regulations, and work / life issues.

Supervision Exercised

None

Duties

• Provide child care referrals and / or enhanced referrals using database programs.
• Assist families in their selection of child care by providing information on quality child care and referrals to licensed child care options that meet their individual needs. This includes daily care and respite care.
• Assist parents and child care providers in navigating resources and supports that meet their needs
• Register and support FFN and licensed providers to be successful on the child care subsidy program. This includes recruitment and retention activities.
• Maintain provider files, input information in applicable data systems, generate reports, and carry out assigned activities.
• Conduct Health and Safety inspections to licensed exempt providers in their homes and / or out of school sites.
• Manager the child care subsidy wait list statewide by prescreening applications, updated based on changes reported, and send wait list reminders.
• Assist with the development and implementation of annual plans.
• Uses identified tools and resources to serve parents whose first language is not English.
• Participate in the development of consumer education materials, (newsletters, tip sheets, calendars, brochures, etc.).
• Assist with needs assessments and surveys for data collection for planning of parent, provider and / or community business services and support.
• Achieve an understanding of agency mission, strategic focus areas and overall goals and objectives. Contribute to the success of these areas.
• Read, understand, and apply all agency and department policy and procedures set forth in both the Agency Handbook and Program Manual.
• May assist with the guidance of interns and volunteers.
• Perform other tasks as assigned.

Minimum Qualifications

Knowledge of :

Ability to :

Special Requirements

Benefits

Eligible to receive Cabinet benefits for full-time staff.

The Children's Cabinet is an equal opportunity employer and encourages persons to apply regardless of their race, sex, sexual orientation, gender identity, color, religion, veteran status, national origin, age, handicap, disability, familial status, political affiliation or beliefs.

It is the policy of the Children's Cabinet, Inc. that all employees are employed at will of both the employee and the Children's Cabinet.