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Quality Control Processor
Quality Control ProcessorMortgage Solutions Financial • Colorado Springs, CO, US
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Quality Control Processor

Quality Control Processor

Mortgage Solutions Financial • Colorado Springs, CO, US
2 days ago
Job type
  • Full-time
Job description

Apply now as a Quality Control Processor at Mortgage Solutions Financial

Mortgage Solutions Financial provided pay range

This range is provided by Mortgage Solutions Financial. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$24.00 / hr - $31.00 / hr

Position Details

Position

Quality Control Processor

Department

Compliance

Reports To

Audit Manager

Location

7450 Campus Drive, Suite 200, Colorado Springs, CO 80920

Remote

NO

Exempt

Non-exempt

Compensation & Benefits

$24-31 / hour

MORTGAGE SOLUTIONS OF COLORADO, LLC d / b / a Mortgage Solutions Financial ("MSF") offers a comprehensive benefit package and PTO (paid time off) for eligible employees.

The benefit package includes Health, Dental, and Vision Insurance, options to participate in a Health Savings Account, Flexible Spending Account, Health Reimbursement Arrangement, Life and AD&D coverage, voluntary Supplemental Life, voluntary Short-Term, Long-Term Disability and Supplemental insurance. In addition, eligible employees have the option to participate in a company retirement plan.

About MSF

MSF is a national mortgage lender based in Colorado Springs. MSF strongly believes every client should be served with integrity, dignity, and respect. Without compromise, MSF is committed to providing loans that are in the best interest of our clients, not our bottom line. We will continue to educate the community by empowering our clients to make responsible and informed fiscal decisions that result in greater financial peace of mind.

Role Overview

The Quality Control Processor is responsible for ensuring the accuracy, compliance, and quality of mortgage servicing and loan origination activities. The ideal candidate has a thorough understanding of mortgage processes, a commitment to excellence, and the ability to leverage technology to streamline quality control reviews. This role involves meticulously examining loan files, identifying discrepancies, and recommending corrective actions to maintain the quality and integrity of the mortgage loan portfolio.

Essential Duties

  • Review mortgage servicing documentation, including loan modifications, escrow analyses, and payment histories to ensure accuracy and compliance with company policies and regulatory guidelines. Address any discrepancies and collaborate with stakeholders to resolve issues.
  • Ensure that all mortgage loan files adhere to federal, state, and company-specific regulations and guidelines. Identify and report any potential compliance issues or deviations from established standards.
  • Utilize mortgage servicing software and quality control tools to enhance audit efficiency and accuracy. Collaborate with operations teams to improve quality control testing software and audit throughput.
  • Conduct internal audits on mortgage loan files to assess adherence to quality standards. Analyze servicing data to identify trends, recurring issues, and opportunities for improvement.
  • Collaborate with Originations and Servicing Operations teams to address and rectify discrepancies. Communicate findings to relevant stakeholders and provide recommendations for improvement.
  • Stay informed about changes in mortgage industry regulations and compliance requirements. Assist in developing and implementing training programs for staff to enhance overall quality control awareness.
  • Complete other duties or projects, as assigned.
  • Maintain regular, reliable, and predictable attendance.

Experience & Education

  • A bachelor's degree in finance, business, or a related field or an equivalent combination of education and experience.
  • Previous experience in mortgage processing or quality control within the mortgage industry.
  • Two to four years of related experience.
  • Performs work under general supervision. Handles moderately complex issues and problems and refers more complex issues to higher-level staff.
  • Possesses solid working knowledge of subject matter. May provide leadership, coaching, and / or mentoring to a subordinate group.
  • Seniority level

    Entry level

    Employment type

    Full-time

    Job function

    Other

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    Quality Control • Colorado Springs, CO, US

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