Sales Specialist - Vertical Lift Module (VLM)

Pengate Handling Systems and Arbor Material Handling joined forces in November 2020 to form Arbor / Pengate. Together, we are a powerhouse material handling company that provides various warehousing solutions throughout the Northeast United States.

We provide top-of-the-line equipment, service, consultation, parts, and training programs to businesses of all sizes throughout PA and NY with over 450+ teammates across these facilities.

With our average tenure being over 10+ years for our employees, Arbor / Pengate takes care of our people by putting YOU and YOUR FAMILY first and work second.

What’s The Job?

We are searching for a Sales Specialist - Vertical Lift Modual (VLM) to join our team! The Product Specialist is responsible to lead our sales process and support customers in their assigned product offerings.

This would include being a subject matter expert in the benefits of these products. This role will be responsible to lead end to end projects across all phases of the sales cycle including but not limited to discovery, requirements gathering, design, quotation, implementation, testing, training, and operations.

This individual takes overall ownership of the solution delivery, managing operations services, client stakeholder management, contribute to business development and selling activities, supporting the sales team in project planning and team management.

What Will I Be Doing?

• Assist to manage implementation process to meet customer expectations.
• Work with the sales team to assist in product training, sales calls, and project quoting.
• Achieve gross margins and profitability targets for new equipment sales.
• Grow sales revenue through existing customer base and new account development.
• Collaborates with management in the development of goals / objectives. Influences and assists other areas of the business to align with and achieve corporate objectives.
• Represents the Company in negotiations with suppliers, service providers and / or customers where outcomes have a significant impact on the company’s profitability and success.
• Utilizes comprehensive / in-depth understanding of customer requirements and focuses on high leverage opportunities to ensure customer satisfaction.

Ensures all members of division(s) / functional areas of responsibility are committed to proactively meeting or exceeding customer needs.

Demands excellent relationships with external and internal customers by setting an example for subordinates.

• Provide accurate and timely information used for managing the business, including leads, proposals, marketing data, competitive data, sales forecasts, sales performance, and expense management.
• Under the direction of the Director of Systems & Automation, Product Specialist is expected to take actions and make decisions to execute business plans to ensure organizational success.
• Ensures commitment to the most cost effective, accurate and timely implementation of projects and activities. Accountable for meeting or exceeding performance metrics for division / site / functional area.
• Performs other related duties as assigned.

What Makes Me Qualified?

• Excellent communication skills, written and verbal to all levels of organization.
• Excellent interpersonal and influencing skills with the ability to educate and inspire.
• Proficiency with MS Office (Word, PowerPoint, Excel, Outlook)
• Broad knowledge of the entire sales process required preferred business-to-business sales experience.
• Requires strong problem solving, organizational, project and time management capabilities.
• Ability to establish and develop relationships that promote sales on a continual basis.
• Analytical skills in conjunction with market research to support sales efforts.
• Ingenuity and originality in management / leadership style.
• Strong customer focused philosophy
• Mechanical aptitude & understanding
• Verbal and written communication skills.
• Proficiency with MS Office (Word, PowerPoint, Excel, Outlook) and CRM, computer programs

Education and Experience :

• Bachelor’s Degree or commensurate experience
• 3 or more years of sales & managerial experience in B2B
• Material Handling & Technology industry and Vertical Lift Module (VLN) experience is extremely helpful

Physical Requirements :

• Prolonged periods of sitting at a desk and working on a computer.
• Must be willing to travel.
• Must be able to continuously talk, hear and speak with good articulation and voice control.
• Must be able to use fingers and hands to handle, feel and reach with hands and arms to lift, file and handle inventory.
• Must be able to work in a fast-paced environment under significant stress and meet high performance demands.
• Ability to stand and walk for 4 hours.
• Must be able to lift up to fifteen pounds at times.
• Must be able to lift, bend, twist, kneel, crouch, crawl continuously.
• Possess a valid driver's license with the ability to drive 4 hours.
• Some overnight travel may be required.
• Specific vision abilities required by this job include close vision, and ability to adjust focus.

Work Environment :

Works in a variety of customer environments including manufacturing, distribution, cold storage, and outdoors with exposure to elements.

Potential exposure to equipment movement hazards and dangerous chemical / solvents if proper safety procedures are not followed.

This position also entails the necessity to work after normal working hours or on weekends based on customer need. Works under normal office conditions where required to sit for extended periods of time.

Regularly spend significant amounts of time working in front of a computer terminal or in interactions with various people.

Some travel may be required. Needs to be able to cope with stressors and demands that are associated with the job and / or the work environment so that acceptable and defined levels of performance are maintained.

Core Competencies :

Commitment : Consistently providing dedicated effort in a position or with a plan of action until the desired objective is obtained and guaranteeing a high quality of work product is achieved.

• Collaboration : Uses diplomacy and tact to maintain harmonious and effective work relationships with team members and partnering departments;
• adapts to changing priorities and demands; shares information and resources with others to promote positive and collaborative work relationships;

supports diversity initiatives by demonstrating respect for all individuals.

Continuous Improvement : Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions.

Customer Focus : Ensuring that the customer’s perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs.

Communication : Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

So, What’s in It for Me?

• Amazing Benefits Package Health, Dental, Vision, 401k Eligible on the 31st Day of Employment
• 10 Paid Company Holidays
• Progressive Company Culture
• Supportive Leadership
• Endless Career Growth

Arbor / Pengate is dedicated to being an Equal Opportunity Employer. We promote and celebrate a diverse workforce and do not tolerate any discrimination.

Any and all human relations decisions will not be based on persons’ race, color, religion, sex, national original, marital status, disability, genetic information, age, veteran status, or citizenship.

All potential hires are subject to pre-employment checks which include but are not limited to background checks and drug screenings.

In addition, we will provide reasonable accommodations for individuals with disabilities. Should you require an accommodation in completing an application, interview, or pre-employment requirement, please reach out to our Talent Acquisition team at [email protected]