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Director Resilience - Global Crisis Management (GCM)- Remote or on site hybrid in MN or DC

Director Resilience - Global Crisis Management (GCM)- Remote or on site hybrid in MN or DC

Remote StaffingCircle Pines, MN, US
21 hours ago
Job type
  • Full-time
  • Remote
Job description

Global Crisis Management Team Leader

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Within the Enterprise Security and Resilience Office (ESRO) we are the first-line defense against securing the largest healthcare company in the world against security threats. We are focused on transformation by strengthening our cyber defenses, ransomware resiliency, mitigating vulnerabilities, and better securing all aspects of our company, globally. We are vigilant and passionate about protecting the sensitive data of our members and providers and are committed to leveraging every tool, partnership and process needed to enhance our security posture. It is our duty to protect the information of those we serve and help fulfill our mission of making the health care system work better for everyone.

If you are located in MN or DC, you will have the flexibility to work remotely as you take on some tough challenges. This position follows a hybrid schedule with four in-office days per week.

Primary Responsibilities :

  • Oversees all aspects of assigned programs, sets program direction, maintains understanding of program progress, and identifies and communicates barriers and gaps impacting the program
  • Working with Global Crisis Management team members, Enterprise Security and Resilience Office and Enterprise partners, continue building a comprehensive training, exercise, and after-action program to ensure the enterprise is continually preparing, testing, and enhancing plans and team readiness. Ensure multi-year training and exercise calendar is maintained, and develop, facilitate, and document exercises for Enterprise Security and Resilience Office plans within the scope of the program. Continually assess ways to enhance and challenge teams to foster and enhance readiness.
  • Understands the impacts natural weather events have on populations and communities served by UHG and what resources may be necessary to support these populations impacted by disasters. Works with partner teams to ensure resources are made available for impacted populations in line with voluntary and regulatory requirements
  • Ensures that partner teams within and outside of Enterprise Security and Resilience Office are aligned to training and exercise plans. Identifies and works to resolve conflicts and other issues that may impede program goals
  • As a leader on the Global Crisis Management team, incumbent will be part of all-hazards response. Role will require off-hour support during event and crisis response. 24x7 on-call support

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications :

  • 5+ years of experience in the management of an exercise program, to include development, facilitation, and assessment of tabletop, functional and full-scale exercises
  • 5+ years of experience with After-Action Review development, facilitation, reporting, and remediation compliance
  • 5+ years of progressive people leader experience
  • 3+ years of experience participating in event response and recovery activities
  • 3+ years of experience interfacing with senior executives
  • Preferred Qualifications :

  • Experience in the healthcare industry
  • High-level knowledge of incident management / incident command best practices and systems
  • Understanding of risk management, mitigation, and resiliency
  • General understanding of federal and state health agencies and programs
  • Demonstrated ability to make critical decisions with limited information
  • Additional Qualifications :

  • Solid communication : ability to communicate ideas clearly and concisely
  • Problem-solving : identify and solve complex problems in high-pressure situations; ability to think critically and creatively to come up with practical solutions.
  • Decision-making : weigh the pros and cons of different options and quickly make confident decisions; ability to make decisions with limited information
  • Listening and synthesis : efficiently seek out and understand different perspectives; use that information to make better decisions.
  • Leadership : take command in high-stress situations; inspire and motivate the team, while also providing clear guidance and direction; prioritize tasks based on their urgency
  • All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $132,200 to $226,600 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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    Director Management • Circle Pines, MN, US

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