Infant Case Manager for MSS

Position Summary :

Full-time Infant Case Manager position available for our Maternity Support Services (MSS) Program in Federal Way, WA. The goal of the Infant Case Manager is to improve the clients’ self-sufficiency in accessing and providing care for themselves and their infant / family. The Infant Case Manager aids postpartum MSS clients in obtaining needed social and health services in an integrated and coordinated manner. The Infant Case Manager position requires flexibility, self-initiative, and ability to manage time, resources and client caseload. The Infant Case Manager is responsible for working independently with parenting low-income families who meet specific high-risk criteria and for linking the client with services in the community that meet the family’s identified needs. This is not a counseling role but rather an advocacy and infant case management role in which the client / family is educated and empowered to utilize preventative health and social service resources in the community that contribute to the new child’s health and well-being. There must be a need by the birth parents for assistance in accessing resources and / or providing care for the infant / family in the household. The productivity expectation for this position is 20 visits per week.

Duties and Responsibilities :

• Is able provide six core services : health promotion, support to client / family, care coordination, referral to social and community resources, care management.
• Conducts mandatory screenings and optional screenings when indicated to identify care needs.
• Creates a health action plan (HAP) with the client and / or family including long term goal, short-term goal, small actionable steps to meet goals.
• Prior to HAP, reviews screenings and electronic record and when appropriate reaches out to other service providers with whom client has had contact to consult how to best support their goals and ensure non-duplicative efforts.
• Uses motivational interviewing and behavioral activation techniques with clients as an adjunct to other techniques to assist the client to achieve HAP goals and progression toward client activation.
• Reviews health action plan and screenings with client and / or family every four months.
• Works with the clients / families to integrate self-care into their activities of daily living.
• Demonstrates knowledge and skills necessary to provide care appropriate to the age of the clients served.
• Participates in case conference with all appropriate team members. When care plans are ineffective, provides recommendations in collaboration with client for change to health action plan.
• Presents caseload to interdisciplinary team members in order to receive expertise of team (from RN and from SW or MSW).
• Participates in regular consultation with behavioral health providers when working with clients with behavioral health diagnoses who are seeing behavioral health therapist.
• As appropriate coordinates with community providers and case managers on client’s behalf.
• Must maintain appointment reconciliation in scheduling database
• Demonstrate knowledge of the principles of growth and development over the life span
• Work independently with parenting low-income families who meet specific high-risk criteria
• Develop and implement ongoing written plan of care with family which includes identified needs, goals, and outcomes
• Refer and link infant / family with other agencies and programs to meet identified need
• Advocate and assist client to overcome barriers to obtaining services

Other duties as assigned.

Personnel and Performance Metrics :

The Infant Case Manager will :

Education and / or Experience :

CERTIFICATES, LICENSES, REGISTRATIONS

LANGUAGE SKILLS

What We Offer :

Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it’s a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours or more, receive an excellent benefit package of :

We also offer 401(k) / Retirement options and an exciting opportunity to work in a culturally diverse environment.