Enterprise Technical Lead

Enterprise Technical Lead (ETL)

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

We are seeking a highly motivated and dedicated Enterprise Technical Lead (ETL) to join our team. As an ETL, you will be the first point of contact for our key customers, providing exceptional technical service and product delivery. You will play a crucial role in ensuring the growth and technical success of these customers, ensuring they are delighted with our products.

You will :

• Own end-to-end product and technical delivery of the Datavant Connect product suite.
• Deeply understand our customers' systems and workflows and how they use Datavant to achieve their goals.
• Provide exceptional client service and support, constantly considering ways we could better serve our customers through new features, use cases, and products.
• Partner closely with Customer Success, Privacy Delivery, Go to Market, Product, and Engineering teams to not only drive customer projects forward but also to address customer feedback and improve customers' experience with our products and services.
• Identify and support automation of repeatable implementations and customer support processes.
• Actively listen to customers, understand their needs, and empathize with their concerns and feedback.

What you will bring to the table :

Datavant is committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

The estimated total cash compensation range for this role is : $88,000$120,000 USD.