Technical Support Analyst 2 at VA

Position : Technical Support Analyst 2

Location : Richmond, VA 23219

Client : State of Virginia

Duration : 12+ Months

Job Description :

We are seeking a skilled Technical Support Analyst 2 to provide exceptional on-site support. The ideal candidate will have a strong background in helpdesk environments and a passion for customer service. You will be responsible for troubleshooting hardware and software issues, managing telecom and mobile devices, and ensuring accurate asset management.

Key Responsibilities :

• Provide helpdesk support and manage ticketing systems effectively.
• Troubleshoot and resolve hardware and software issues for desktops, laptops, and printers.
• Manage telecom devices and ensure seamless connectivity.
• Install and configure various software applications across systems.
• Maintain accurate records of IT assets and assist in inventory reconciliation.

To Apply :

Send your resume to jobs@eliteworkforceinc.com with the subject "Resume Submission."