Job Description
Required Qualifications
- Prior customer service supervisory or lead experience required.
- High School Diploma or equivalent with 2+ years of Counter Sales, Call Center or Customer Service experience; or Associates Degree with 1+ year of Counter Sales, Call Center or Customer Service experience.
- Customer service experience, preferably in a call center environment.
- Must have strong customer service soft skills.
- Strong problem-solving skills.
- Must be well organized, detail oriented and have good computer / data entry; should be proficient in MS Office applications (Word, Excel, Outlook).
Sales Force experience a plus.
- Must possess the ability to problem solve and multi-task. Preferred Qualifications
- Customer service experience, preferably in a call center environment.
- Sales experience strongly desired.
- Bilingual Spanish preferred.
And here is what you will need to be successful :
Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment?
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