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Client Service Associate - Entry Level
Client Service Associate - Entry LevelMSI Inc. • Indianapolis, IN, US
Client Service Associate - Entry Level

Client Service Associate - Entry Level

MSI Inc. • Indianapolis, IN, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

We are a forward-thinking event marketing firm driven by our passion for creating impactful and unforgettable experiences. With a proven reputation for excellence, we specialize in delivering exceptional service that fosters meaningful connections between our clients and their audiences.

We’re looking for a motivated, outgoing Client Service Associate to join our growing team and help enhance client relationships while ensuring smooth, successful event execution.

Position Overview

As a Client Service Associate , you’ll represent the heart of our organization—building relationships, supporting clients, and ensuring every event runs seamlessly. This entry-level role is ideal for individuals eager to develop a career in marketing, client relations, or event management while gaining hands-on, real-world experience.

Key Responsibilities

  • Client Engagement : Serve as the primary contact for client inquiries, delivering professional, timely, and accurate support.
  • Relationship Development : Build strong, lasting relationships through consistent communication and service excellence.
  • Event Coordination : Assist with setup, registration, and attendee services at live events to ensure flawless execution.
  • Team Collaboration : Partner with event coordination and marketing teams to deliver seamless client experiences.
  • Problem Solving : Address and resolve issues quickly and professionally while maintaining client satisfaction.
  • Continuous Improvement : Gather feedback and suggest ways to improve processes, service, and communication.

What We Offer

  • Comprehensive paid training in event operations, marketing, and communication.
  • Career growth opportunities with a clear path into leadership and management.
  • Hands-on experience working with top clients and dynamic event teams.
  • Mentorship and career development from industry professionals.
  • Performance-based incentives and regular recognition for achievements.

    • What We’re Looking For

  • Strong verbal and written communication skills.
  • A goal-oriented, proactive mindset with a desire to learn and grow.
  • Adaptability in a fast-paced, team-driven environment.
  • A professional, customer-focused attitude with strong problem-solving abilities.
  • No prior experience required – just enthusiasm, professionalism, and a willingness to learn!

    • Why Join Our Team

  • Be part of a creative, high-energy company culture that values collaboration and innovation.
  • Gain real-world experience in marketing, events, and client relations.
  • Enjoy a dynamic, growth-oriented career with room to advance quickly.
  • Make a meaningful impact by helping create unforgettable experiences for clients and attendees alike.
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