Talent.com
AT&T
Call Center Technical Support RepresentativeAT&T • San Antonio, Texas
Call Center Technical Support Representative

Call Center Technical Support Representative

AT&T • San Antonio, Texas
30+ days ago
Salary
$21.45 hourly
Job type
  • Full-time
Job description

Job Description

:

Note: This position reports to our 1010 N Saint Mary's Street, San Antonio, Texas 78215 location. If selected, you must be able to report to this work location.

This is your opportunity to be the voice of AT&T – a global leader in communications and technology.

As a member of our team, you’ll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.

Pay Transparency:

Our Premier Service Consultants earn $21.45 hourly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

How You’ll Make an Impact:

As a Premier Service Consultant specializing in tech support, you’ll be on the frontline providing solutions to existing customers to enhance their service experience, drive satisfaction, and foster loyalty.

What Your Day-to-Day Will Look Like:

  • Handle customer interactions (calls, chats, emails) in a fast-paced environment
  • Accurately resolve issues related to service.
  • Build customer confidence and loyalty by resolving issues.
  • Support various customer inquiries, including technical issues.
  • Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.
  • Paid training.
  • Diagnose and troubleshoot technical issues related to software, hardware, applications, and network connectivity.
  • Guide customers through step-by-step solutions, providing clear instructions and explanations tailored to their level of technical understanding.

What we are looking for:

  • Ability to work flexible hours, including evenings and weekends, if required.
  • Unwavering Customer Focus
  • Strong Work Ethic
  • Adaptability
  • Problem-Solving Skills
  • Attention to Details

Joining our team comes with amazing perks and benefits:

  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone
  • Tuition reimbursement program
  • Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 6 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.
  • Paid Parental Leave
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs

If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!

Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you’re ready to take the lead as the voice of AT&T, we’d love to hear from you!

Your future is calling. Apply today!

Weekly Hours:

40

Time Type:

Regular

Location:

San Antonio, Texas

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Create a job alert for this search

Call Center Technical Support Representative • San Antonio, Texas

Similar jobs

Call Center Sales Representative

SPECTRUMSan Antonio, Texas, US
Full-time

This role requires the ability to work lawfully in the U.Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers t... Show more

 • Promoted

Remote Technical Support Representative

TradeJobsWorkforce78298 San Antonio, TX, US
Remote
Full-time

As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via pho... Show more

 • Promoted

Remote Call Center Sales Representative (Texas)

TransformcoSan Antonio, TX, United States
Remote
Full-time

Job DescriptionAs a Telephone Sales Representative you will sell high value products, such as appliance maintenance agreements, to customers of Sears and other clients.If you bring the influencing ... Show more

 • Promoted

Call Center Representative Agent - Part Time Panelists Needed - Remote

ApexFocusGroupSan Antonio, Texas, US
Remote
Full-time +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experienc... Show more

 • Promoted

Remote Work From Home Call Center Agent - Part Time Panelists Needed

ApexFocusGroupSan Antonio, Texas, US
Remote
Full-time +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experienc... Show more

 • Promoted

Call Center Customer Service Representative (Inbound call center)

SpectrumAMSan Antonio, TX, US
Full-time

Call Center Customer Service Representative.If you are looking for a new career in a stable, recession-proof industry where you can use your incredible customer service skills to solve problems for... Show more

Call Center Representative Agent - Part Time Panelists Needed - Work From Home

ApexFocusGroupSan Antonio, Texas, US
Remote
Full-time +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experienc... Show more

 • Promoted

Call Center Agent - Part Time Panelists Needed - Remote

ApexFocusGroupSan Antonio, Texas, US
Remote
Full-time +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experienc... Show more

 • Promoted

Call Center Agent - Part Time Panelists Needed - Work From Home

ApexFocusGroupSan Antonio, Texas, US
Remote
Full-time +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experienc... Show more

 • Promoted

Remote Work From Home Call Center Representative Agent - Part Time Panelists Needed

ApexFocusGroupSan Antonio, Texas, US
Remote
Full-time +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experienc... Show more

 • Promoted

Work From Home Call Center Representative Agent - Part Time Panelists Needed

ApexFocusGroupSan Antonio, Texas, US
Remote
Full-time +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experienc... Show more

 • Promoted

Call Center Agent - Part Time Panelists Needed - Remote Work From Home

ApexFocusGroupSan Antonio, Texas, US
Remote
Full-time +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experienc... Show more

 • Promoted

Customer Service Representative Call Center (Bilingual)

CentroMedSan Antonio, TX, United States
Full-time

Description COMPANY OVERVIEW CentroMed is 501(c) (3) non-profit organization that provides healthcare for all populations is a primary care provider and Federally Qualified Health Center (FQHC) w... Show more

 • Promoted • New!

Call Center Representative Agent - Part Time Panelists Needed - Remote Work From Home

ApexFocusGroupSan Antonio, Texas, US
Remote
Full-time +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experienc... Show more

 • Promoted

Remote Call Center Representative Agent - Part Time Panelists Needed

ApexFocusGroupSan Antonio, Texas, US
Remote
Full-time +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experienc... Show more

 • Promoted

Remote Call Center Agent - Part Time Panelists Needed

ApexFocusGroupSan Antonio, Texas, US
Remote
Full-time +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experienc... Show more

 • Promoted

Customer Service Representative Call Center (Bilingual)

CentroMed San AntonioSan Antonio, TX, United States
Full-time

CentroMed is 501(c) (3) non-profit organization that provides healthcare for all populations is a primary care provider and Federally Qualified Health Center (FQHC) with multiple locations througho... Show more

 • Promoted

Call Center Sales

SPECTRUMSan Antonio, Texas, US
Full-time

This role requires the ability to work lawfully in the U.Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers t... Show more

 • Promoted

Remote Call Center Sales Representative (Texas & Florida)

TransformcoSan Antonio, TX, United States
Remote
Full-time

Job Description As a Telephone Sales Representative you will sell high value products, such as appliance maintenance agreements, to customers of Sears and other clients.If you bring the influencing... Show more

 • Promoted

Work From Home Call Center Agent - Part Time Panelists Needed

ApexFocusGroupSan Antonio, Texas, US
Remote
Full-time +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experienc... Show more