Mortgage Loan Officer - Level 3

Bank of England / Bank of England Mortgage

NMLS Registered Mortgage Loan Officer - Level 3

Non-Exempt

Job Description

Typical business work hours are 8 : 00 A.M. to 5 : 00 P.M. Monday through Friday, some over-time may be required. This is considered a starting position for the sales force, you will be expected to have willingness to work closely with others, be a part of a team whose primary focus is to promote company growth and service the customer as you will be their main point of contact. At times, a Loan Officer can structure their time to work around their client base time zone or peak hours for sales calls. Loan Officers are expected to self-manage their time. This is a non-exempt position.

Purpose :

Loan Officers serve as a main contact point for Borrower and Retail Operations with the loan origination process. It is expected of them to take the initiative to generate their own client base and / or work leads provided by Bank of England Mortgage. Stay abreast of new types of loans and other financial products in order to better meet the customers' needs. The Loan Officer must meet or exceed the set weekly and / or monthly production goals management has established. Communicate with their

Manager / Supervisor on a daily or weekly basis regarding personal production. Meet strict deadlines and maintain compliance. Resolve issues / difficulties across multiple departments while maintaining a high level of customer service to internal and external customers while meeting their expectations.

Essential Functions / Duties :

• Market and promote company initiatives through outbound phone calls, emails, direct mail, association conventions, networking, advertising or other means of generating interest from potential clients. Market loan products to individuals promoting services that may meet the customers' needs.
• Develop a pipeline of prospective clients through identifying potential clients and decision makers with the client organization and set up meetings with client

decision makers. Plan persuasive approaches and pitches that speak to the prospective client's needs, concerns and objectives.

This also requires developing and retaining the customer base by presenting new solutions and services to clients.

applicants outside those limits to management for approval. Review and update credit and loan files.

Reinvestment Act, Truth-in-Lending laws, etc.

confidential.

completed thoroughly and on time; good written and oral communication skills, including the ability to listen to others and understand their needs; confidence in yourself and enthusiasm regarding your service. Organizational skills in having the ability to prioritize and manage numerous tasks at the same time. Miscellaneous duties as assigned.

Position Requirements :

when dealing with customers and changing work demand.