Join our growing team! Oliver Companies, headquartered in Duluth, MN, is a leading property management company that has been operating since 1978.
Through our history and strong values, we have become accomplished in hotel development and management. Our properties are located across the country and fly flags from Hilton, IHG, Choice, and Marriott.
Property Location : Homewood Suites & Hampton Inn & Suites Phoenix Chandler Fashion Center
Essential Duties and Responsibilities
- Provides exceptional guest service and ensures all guest inquires and concerns are addressed promptly
- Registers and processes guests upon arrival and departure
- Demonstrates telephone courtesy and professionalism
- Attentive ly l istens to guests and anticipate s any additional needs or concerns
- Maintains clean and professional appearance of public areas and hotel office
- Uses appropriate selling techniques to maximize revenue and occupancy
- E nsure s all guest accounts are complete and accurate
- Demonstrates a working knowledge of all services and facilities of the hotel and local area
- Complies with the hotel's standard operating procedures and policies
- Assists in monitoring and upholding procedures for safety of guests and hotel team members
- Processes departmental reports
- Assists team members and other departments as needed to contribute to operational efficiency
- Delivers amenities and general assistance to guests as requested
- Performs a dditional responsibilities as assigned by l eadership
- Availability to work Weekends and Holidays if needed
Qualifications
- Strong interpersonal and communication skills
- Strong organizational skills and attention to detail
- Ability to handle stressful situations with poise and professionalism
- Conduct work-related functions in a professional manner
Breakfast Attendant
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. We provide the best in hospitality - to our employees and our guests. You will be prepping the food, cleaning, restocking, and greeting guests during your shift. Maintain complete knowledge ...
Room Attendant
Perform cleaning duties and arrange guest rooms to our hotel’s standard before guests arrive. We’re in search of a housekeeper to ensure guest satisfaction during their stay with us. Make beds, strip sheets, stock rooms with toiletries, do laundry, vacuum, mop, and perform other cleaning duties as n...
Hotel Front Desk Attendant
We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. You’ll welcome guests, manage their information,...
Sales Development Representative (At Chandler Fashion Center)
We’re small and scrappy, so it’s crucial that you’re able to think on your feet and adapt to changing circumstances. Sales/Customer Service work or internship experience. We're looking for energetic individuals to be the face of Forward, elevating our brand and creating a premier member experience. ...
Front Desk Agent
Direct Bell Person to escort guest and transport their luggage to the room. Match the bucket check to in-house guest ledger report; report discrepancies to Manager. The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, p...
Encargado de la Limpieza
Embárcate en un emocionante viaje en la industria de la hospitalidad en Hampton Inn & Suites Phoenix Downtown, ahora contratando un Encargado de la Limpieza!. Nuestro éxito en NCG Hospitality proviene de nuestros miembros del equipo que están comprometidos a brindar experiencias extraordinarias ...
Front Office Manager - Fairfield Inn & Suites, Chandler AZ
Fairfield Inn & Suites, Chandler AZ. Respond appropriately to guest complaints, solicit feedback and build relationships to drive continuous improvement in guest satisfaction. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction...
Onsite Medical Representative - Military Veterans Encouraged to Apply
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Store Associate - Chandler Fashion Center, Chandler, AZ
Requires stooping and kneeling to place merchandise on customer’s feet as well as reaching and pulling to obtain or stock merchandise on storage racks. We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a JD Finish Li...
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