Business Services Manager

Salary : $85,653.00 - $132,772.00 Annually

Location : Durham, NC

Job Type : Full time with benefits

Remote Employment : Flexible / Hybrid

Job Number : 25-05699

Department : Environmental & Street Services

Opening Date : 11 / 05 / 2025

Closing Date : 11 / 26 / 2025 11 : 59 PM Eastern

Position Description

Work, Serve, Thrive. With the City of Durham

Advance in your career while making a real difference in the community you serve.

Hiring Range : $85,653.00 - $102,783.00

Hours : Monday - Friday / 8 : 00 a.m. - 5 : 00 p.m.

Top-notch management, highly qualified, competent staff and opportunities for career advancement and professional success make the City of Durham's a great place to work. We create the foundation on which Durham is built, using innovative methods that support the City's growth and enhance our quality of life. If growing professionally while serving your community is for you, bring your skills to Durham!

The City of Durham seeks a skilled and highly motivated Business Services Manager to join its Environmental & Street Services Department. Housed in the Financial & Business Services division, the Business Services Manager exercises strong leadership, decision making, and analytical skills to successfully carry out the management of the division's fiscal and resource stewardship.

About the Role

Environmental & Street Services, hiring a Business Services Manager to support core business, budget, finance, and procurement operations for the department. The Business Services Manager will be responsible for supervising a small, 2-person team collectively tasked with providing management analysis and fiscal oversight; preparing, reviewing, monitoring and adjusting the division / department's budget; researching and preparing financial reports; overseeing contract administration to include : Request for Proposals and contract progress payments; preparing and / or reviewing City Council Agenda Items; grant management; procurement processes (requisitions and invoices, reviewing and approving purchase card statements); developing and implementing policies and procedures; developing and providing training; and assisting with and / or leading strategic planning and performance measurement for the division / department.

Duties / Responsibilities

• Supervises and coordinates the Solid Waste division's business operations, primarily including finance and budgeting through general management oversight of financial, budget, contract administration, grants, performance, personnel, accounts payable and receivables.
• Prepares, analyzes, reviews, monitors, and adjusts budgets; attends budget hearings and meetings; reviews, evaluates, and approves expenditures, budget transfers, and fund allocation; researches, reviews, and analyzes financial information; prepares expenditure and revenue estimates and financial forecasts; and develops and makes budget and financial recommendations.
• Developing and implementing compliance protocols, policies, and procedures.
• Supervises administrative staff; reviews work of others for accuracy, completeness, and compliance with applicable specifications, requirements, regulations, policies, and procedures.
• Assists with and / or leads strategic planning and performance measurement processes.
• Ensures contractual compliance with applicable regulations, permits, policies, and procedures.
• Coordinates the preparation of and / or prepares, reviews, maintains and submits legal, financial, technical, and other complex, special, and general reports, plans, bid documents, contracts, applications, claims, memorandums, and other documents.
• Collaborates with City management and other city departments, internal department personnel, vendors and external agencies; provides subject-matter expertise and consulting; investigates and resolves complex and high-visibility issues; and represents the department for citywide activities and projects.
• Supports the Director and Assistant Directors in developing and monitoring the annual budget. Prepares budget reports, presentations, and conducts related analyses.

Minimum Qualifications & Experience

Additional Preferred Skills

Benefits - General Full-Time Employees

Benefits - Part-Time (1,000 hours or more per year)

Benefits Part-Time (Average 30 hours per week over 12 month period)

01

Where did you first hear about this opportunity?

02

If you listed "other" above please give specific web site, organization, or publication.

03

Please select your highest level of COMPLETED education.

04

How many years of professional experience do you have that includes subject-matter expertise and knowledge in local government?

05

How many years of supervisory or management experience do you have?

06

How many years of experience do you have working with Enterprise Resource Planning (ERP) systems, such as Munis or Oracle?

07

How many years of budget development, management, and oversight experience do you have?

08

How many years of experience do you have with invoicing, procurement, requisitions, processing payments?

09

How would you rate your experience level with MS Excel (such as to create and analyze budgets and other data)?

Required Question