Join Us in Shaping a Future Where Every Business Owner Has the Opportunity to Thrive
Compensation : $40,000 - $50,000 depending on experience with the opportunity to earn performance-based bonuses. Modality : On-site (with the ability to become eligible for WFH) Schedule : Monday - Friday with a rotating Saturday for weekend coverage.
What You'll Be Doing
- Partnering with lessees to understand the reason for account delinquency and evaluating the customer's financial situation
- Negotiating full payments or structured repayment terms based on customer capability
- Consistently learning and applying operational policies and State & Federal regulations governing collections
- Demonstrating professionalism and empathy during every customer interaction while occasionally exercising assertiveness when required
- Managing structured workdays with monitored calls for quality and accuracy
- Demonstrating strong organizational and time management skills to achieve department productivity metrics
- Completing other duties as assigned by leadership
What You Have
2+ years of experience in a high-volume collections or account recovery role.Strong verbal communication skills and intermediate-level writing abilityAbility to remain courteous and professional when working with past-due customersCapacity to follow instructions from leadership and proactively solve problemsSelf-motivated and organized; able to work independently or collaboratively as part of a teamWhat Will Make You Stand Out
High school diploma or equivalent2+ years of experience in a customer contact role in a fast-paced environmentPrevious experience in account resolution or collectionsFamiliarity with lease / finance industry terminology and processesWhy Work for Clicklease
At Clicklease, we believe small businesses are the backbone of the economyand we're here to help them grow. We're a fast-growing fintech company with a big heart and an even bigger mission : to make equipment financing easy, inclusive, and accessible.
What makes Clicklease different?
High-growth environmentPeople-first cultureDiverse and inclusiveFun is part of the jobYour voice mattersAt Clicklease, we don't just talk about our valueswe live them. Join us and help make financing awesome. To learn more about our values, visit https : / / www.clicklease.com / careers
What We Offer
Competitive salary and 401(k) with company matchGenerous paid time off and 11+ holidaysHealth, dental, and vision insuranceCompany-paid life and disability coverageHealthJoy benefits platform and telehealth accessMeaningful work with a fun, supportive teamClicklease is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind
We are committed to ensuring that all employees and job applicants are treated with respect and dignity regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.