German Speaking Customer Service for Food & Beverage industry

German Speaking Customer Service Role

Patrique Mercier Recruitment is proud to present an exciting opportunity for a German Speaking Customer Service role within the dynamic Food & Beverage industry. As a leading agency for candidates seeking jobs in their native language in various countries, we specialize in various sectors including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our mission is to connect exceptional talent with the right employers, ensuring a seamless recruitment process that results in successful placements. We deeply understand the nuances of the job market and aim to help candidates find their dream jobs abroad, tailored to their skills and aspirations. This position not only requires proficiency in German but also involves providing outstanding customer service to clients and consumers alike in the vibrant Food & Beverage sector. If you're passionate about creating memorable customer experiences and have the linguistic skills to cater to a German-speaking audience, we encourage you to apply and broaden your career horizons with Patrique Mercier Recruitment.

Responsibilities

• Provide exceptional customer support to German-speaking clients in the Food & Beverage industry.
• Handle customer inquiries via phone, email, and live chat with professionalism and efficiency.
• Resolve customer complaints and issues in a timely and effective manner, ensuring customer satisfaction.
• Assist customers with product information, orders, and services related to Food & Beverage offerings.
• Document customer interactions and feedback in the CRM system accurately and promptly.
• Collaborate with internal teams to improve customer service processes and resolve complex issues.
• Identify opportunities to enhance the customer experience and share feedback with management.