Job Description
Job Description
Benefits :
- Dental insurance
- Employee discounts
- Paid time off
- Parental leave
- Vision insurance
Barista / Cashier
Position Summary
The Barista / Cashier is responsible for preparing high-quality beveragesprimarily specialty coffees and hot drinksalong with handling food orders, operating the POS system, and keeping the store clean and well-stocked for guests. All tasks must be completed efficiently and promptly, while delivering outstanding customer service to our valued MAMMA DOS guests.
Position Task
Prepare and serve coffee, tea, and other beverages in accordance with brand and quality standardsAccurately prepare and assemble food orders for guests in a timely mannerDeliver prompt, friendly, and attentive service to every guest to ensure a positive experienceBuild and maintain relationships with guests by anticipating needs and providing helpful recommendationsEffectively communicate product knowledge, ingredients, and customization options to guide guests through the menuHandle guest concerns or complaints professionally, escalating to management when necessaryEnsure proper handling, cleaning, and maintenance of all equipment and toolsMaintain cleanliness and organization of all service areas, including counters, condiment stations, and dining areasFollow and uphold all sanitation, food safety, and health code standards as required by company policies and local regulationsComplete and record temperature logs, cleaning checklists, and equipment maintenance logs as scheduledRestock grab-and-go items, disposables, packaging, and other supplies to ensure constant readiness for serviceParticipate in opening and closing duties, including cleaning, setup, and breakdown tasksPerform assigned side work such as wiping surfaces, organizing storage areas, rotating inventory, and maintaining stock levelsSupport team members in all departments, in maintaining a smooth and efficient workflow, especially during peak hours and OFF peak hoursMaintain a positive and professional attitude at all times, contributing to a team-oriented work environmentPerform additional duties as assigned by management to support overall store operationsOther duties as assigned by managementQualifications / Requirements
High School Diploma or GEDAbility to read, write and speak English proficientlyPrevious experience in retail, hospitality and / or customer service is preferredStrong communication and interpersonal skills with the ability to work across functional groups in a positive and collaborative mannerAbility to handle large work volumes requiring a high degree of accuracy and be highly organizedDetailed oriented and strong work ethicAbility to set and handle multiple priorities, adapt to changing situations quickly, follow instructions, schedules and timelinesAble to work in a fast-paced, challenging environmentCompensation
Starting Hourly rate + Tips (estimated average $150-$600 per pay period)Supervisory Responsibilities
This position does not have any supervisory responsibilities.
Position Type / Expected Hours of Work
This is a full-time position. Days and hours may vary, Monday thru Sunday or as the job duties demand. Work on holidays may also be required.
