Technical Program Manager

What You'll Do Avalara is an AI-first company. We expect every engineer and manager to use AI to enhance productivity, quality, innovation, and customer value. AI is embedded in our workflows, and products — and success at Avalara requires embracing AI as an essential capability, not an optional tool. As a Technical Program Manager, you will oversee highly complex and large-scale projects from initiation to completion by exercising best program management practices. You'll report to the SVP, Engineering & HS Code Managed Services. This is a remote opportunity. POSITION: Technical Program Manager WORK LOCATION: Durham, NC (Telecommuting permitted from anywhere within the What Your Responsibilities Will Be JOB DUTIES: Oversee highly complex and large-scale projects from initiation to completion by exercising best program management practices. Responsible for facilitating Scaled Agile Framework (SAFe) processes and program execution, drive successful releases, escalate impediments, manage risk, and help drive program-level continuous improvement. Facilitate program level work within the Avalara SDLC framework and coordinate all teams across the organization. Maintain oversight to Dependency Management, facilitate Scrum of Scrum meetings and drive a set of software programs through the life cycle to successful completion and maintenance. Responsible for all phases of Program Increment (PI) planning, including facilitating PI planning readiness and directing pre- and post-PI planning meetings. Perform feature prioritization and estimation with focus on business value. Telecommuting permitted from anywhere within the What You'll Need to be Successful REQUIRED QUALIFICATIONS: Master's or foreign equivalent degree in Computer Science, Engineering, Information Systems or a related field 3 years of progressive, post-baccalaureate experience in any information technology project and/or program management role, including 3 years of experience in each of the following: IT project and program management, overseeing highly complex and large-scale projects and strategic initiatives from initiation to completion. End-to-end SDLC using Agile, Scaled Agile Framework (SAFe), SCRUM and API, including all phases of Program Increment (PI) planning, including facilitating PI planning readiness and directing Pre and Post PI planning meetings Coordinating across multiple teams, identifying and mitigating dependencies and risks and resolving impediments to drive program predictability and velocity Software development using C#, .NET, Python, HTML5, jQuery, SQL, JIRA, and XML Establishing KPIs Feature prioritization and estimation with focus on business value Developing operational processes and process improvement. Cloud platforms, including Azure All experience may be gained concurrently. All qualification claims will undergo rigorous verification to ensure accuracy. Avalara is an AI-first Company AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability. You’ll bring experience using AI and AI-related technologies, ready to thrive here. You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers. You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too. How We'll Take Care of You TERMS OF EMPLOYMENT: 40+ hours per week; $182,007/year Base wage may be based on various factors, such as geographic location, candidate experience and qualifications, as well as market and business considerations. This role is eligible for an annual bonus based on individual and company performance, depending on the terms of the applicable plan and the employee’s role. Avalara’s benefits for eligible employees includes company benefits such as medical, dental, and vision coverage, life, AD&D, and disability insurance, a 401(k) retirement plan, 17 days of paid time off annually, 12 paid holidays, paid parental leave, an employee assistance program, and subsidized transportation options for commuters. All benefits are subject to eligibility requirements and Avalara reserves the right to modify or change these benefits programs at any time, with or without notice, unless otherwise required by law. Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us DUTIES: Oversee highly complex and large-scale projects from initiation to completion by exercising best program management practices. Responsible for facilitating Scaled Agile Framework (SAFe) processes and program execution, drive successful releases, escalate impediments, manage risk, and help drive program-level continuous improvement. Facilitate program level work within the Avalara SDLC framework and coordinate all teams across the organization. Maintain oversight to Dependency Management, facilitate Scrum of Scrum meetings and drive a set of software programs through the life cycle to successful completion and maintenance. Responsible for all phases of Program Increment (PI) planning, including facilitating PI planning readiness and directing pre- and post-PI planning meetings. Perform feature prioritization and estimation with focus on business value. Telecommuting permitted from anywhere within the