Office Staff - BILINGUAL in CHINESE and ENGLISH

Job Description

Job Description

Benefits :

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

We are looking for a bilingual Office Agent to support our Container Freight Station warehouse in Montebello, CA.

• Provide customer service by responding to inquiries and offering professional assistance.
• Process orders, ensuring accuracy and timely updates in the system.
• Verify logistics and warehouse-related data, including shipping documents, airway bills (AWB), and inventory records, to ensure accuracy.
• Coordinate with the warehouse team to ensure smooth inbound, outbound, and distribution processes.
• Track shipment progress and provide real-time updates to customers or internal teams.
• Organize and maintain relevant documents and records to ensure compliance with company policies and regulations.
• Assisting with daily office operations, such as ordering office supplies and maintaining a well-organized work environment.
• Perform other tasks assigned by management.
• Handle administrative tasks in the logistics and warehouse office, including but not limited to :

Organizing and filing logistics and customer-related documents such as invoices, bills of lading, and packing lists. Assisting in report preparation, including shipment statistics, inventory reports, and irregularity reports.

Managing bookkeeping tasks, including expense verification, invoicing, recording accounts receivable and payable, and ensuring financial data accuracy.

Managing and updating internal system data to ensure real-time information synchronization.

Providing administrative support within the department, such as scheduling meetings, preparing internal documents, and handling correspondence.

Coordinating internal and external communications to facilitate effective interactions between customers, carriers, customs brokers, and warehouse teams.

CFS Agent

AWB