Customer Support Specialist

A company is looking for a Customer Support Specialist for a 6+ month contract opportunity in Sanford, FL.

Key Responsibilities

Process product and service orders, monitor order backlog, and maintain customer files

Investigate and resolve billing disputes in coordination with the A / R collections team

Provide sales support, including product availability, pricing, and formal quotations

Required Qualifications

0-2+ years of experience in customer service, order management, or sales support

Strong customer service background with proactive communication skills

Technical aptitude and problem-solving mindset

Proficiency in Microsoft Office applications

Ability to work cross-functionally in a matrixed organization