HVAC Counter Sales Representative - Hunton Distribution

HVAC Counter Sales Representative - Hunton Distribution

This position requires a self-starting, well organized individual to develop and maintain industry sales. Customer base will comprise of commercial HVAC owners, commercial self-servicing end users, and residential contractors. We are looking for a bilingual candidate with strong proficiency in both English and Spanish.

Responsibilities :

• Ascertain customers' needs / determine parts / equipment solutions.
• Ascertain customers' needs / determine filtration.
• Responsible to manage leads and opportunities from existing, and / or new customer base.
• Participate with team members to properly identify customers' needs, estimate, design and accurately quote projects.
• Conducts sales of HVAC parts, equipment, and supplies over the phone and over the counter.
• Orders required parts.
• Provides technical support to customers.
• Answer's customer calls and identifies parts.
• Coordinate's product promotions.
• Loads and unloads shipment of parts, supplies, and equipment.
• Receives and processes customer orders.
• Responds to customer's inquiries, questions, or complaints regarding products or services.
• Responsible for warranty administration on all parts.
• Records changes in inventory status by completing paperwork and updating database, as necessary.
• Maintains supplies inventory by recording quantities used and determining supplies needed.
• Responds to literature requests from customers.
• Possesses knowledge of the Trane product line to be able to demonstrate and discuss with customers.
• Flexibility to work overtime / weekends, as required.

Qualifications :

Education / Experience Required :