Director of Transit

Director Of Transit

The Director of Transit is a senior leadership position responsible for overseeing the City of Roanoke's public transit functions, including the management of the operational contract for Valley Metro and serving as the City's liaison to the Greater Roanoke Transit Company (GRTC). This position provides strategic direction, contract oversight, and policy guidance to ensure the delivery of high-quality, equitable, and efficient transit services that support the mobility needs of Roanoke's residents, visitors, and businesses. The Director also represents the City on the GRTC Board and collaborates with regional partners to advance public transportation goals.

Essential Duties and Responsibilities :

• Provide oversight of the Greater Roanoke Transit Company (GRTC) and the City's operational contract with Valley Metro, ensuring service quality, performance standards, and compliance with applicable regulations.
• Serve as the City's representative on the GRTC Board of Directors, participating in policy discussions and contributing to strategic planning efforts.
• Monitor transit system performance, including ridership trends, operational data, and customer satisfaction, and make recommendations for service improvements.
• Collaborate with regional, state, and federal agencies on funding opportunities, transportation planning, and system coordination.
• Develop and manage transit-related goals, budget recommendations, and policies aligned with City priorities and community needs.
• Engage with City departments and external stakeholders to support transit-oriented development and align transportation services with sustainability, land use, and economic development efforts.
• Address inquiries from elected officials, community members, and partner agencies regarding transit services and projects.
• Represent the City in regional transportation forums and at public meetings and events.

Minimum Qualifications :

Knowledge, Skills, and Abilities :

Language Skills : Ability to read, analyze, and interpret journals, financial reports, or governmental regulations. Ability to respond to inquiries or complaints orally and in writing. Ability to communicate effectively with management, public groups or employees of organization.

Mathematical Skills : Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions

Reasoning Ability : Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written or oral form.

Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

This is a job description and not an individualized position description. A job description defines the general character and scope of duties and responsibilities of all positions in a job classification, but it is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.