Windows 11 Imaging Technician

We are seeking detail-oriented, customer-focused technicians to support a large-scale Windows 11 rollout across multiple offices. This role involves imaging, provisioning, laptop swaps, and repurposing returned devices. Technicians will work closely with end users, including staff, and must demonstrate professionalism and adaptability.

Key Responsibilities :

Imaging & Pre-Provisioning

• Follow documented imaging procedures using OSD Cloud and Intune
• Handle various device scenarios (new, repurposed, quarantined, RMA, etc.)
• Ensure proper enrollment and compliance in Intune

User Preparedness

• Schedule and conduct 15-minute prep calls with users
• Assist with OneDrive sync, browser data backup, and password resets
• Confirm readiness for provisioning

Laptop Provisioning

• Add users to appropriate Azure and Intune groups
• Install core and non-standard apps via Company Portal
• Perform quality control checks :
• Start menu, taskbar, network drives, printers
• OneDrive, Acrobat, Outlook, Office ribbon settings
• File associations and compliance status

Deployment & Rollout

• Schedule and conduct laptop swap sessions (in-person or remote)
• Guide users through login, setup, and personalization
• Reclaim and process Windows 10 laptops

Device Repurposing

• Clean and inspect returned laptops
• Test keyboard, screen, ports, and battery (especially Gen 7 models)
• Flag devices for RMA if under warranty
• Reimage and shelve usable devices
• Pay and Benefits

The pay range for this position is $24.00 - $25.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)
• Workplace Type

This is a fully onsite position in Chicago,IL.

• Application Deadline

This position is anticipated to close on Oct 21, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.