Customer Service 1

Job Description

Job Description :

Are you looking for a flexible, work-from-home opportunity? Join our team as a Remote Customer Service Representative and help support customers of various clients! In this role, you’ll handle both inbound calls, ensuring callers have a seamless experience while entering their information into our database. If you have great communication skills and a passion for helping others, this is the perfect role for you!

Responsibilities :

• Handle inbound and outbound calls to support customers of various clients
• Provide excellent customer service, addressing questions and concerns
• Accurately enter information into our database
• Follow up with customers as needed to ensure satisfaction
• Meet and exceed performance metrics to qualify for advancement opportunities

Requirements

Technical Requirements (MANDATORY to begin work) :

Windows 11 OS

Minimum 16 GB RAM (desktop or laptop)

No Chromebooks or Apple computers

Dual monitors (not needed at time of application)

Noise-canceling USB headset (not needed at time of application)

Hardwired internet connection (not needed at time of application)

Benefits

Requirements