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Human Resources Generalist
Human Resources GeneralistCRG • Charlotte, NC, US
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Human Resources Generalist

Human Resources Generalist

CRG • Charlotte, NC, US
14 hours ago
Job type
  • Full-time
Job description

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Our retail services client in Charlotte's South End is seeking a HR Generalist to support HR operations across the organization, with a focus on employee relations, talent support, compliance, and day-to-day HR administration. This position serves as a key resource for retail store teams, distribution centers, and corporate departments.

Schedule : Monday – Friday (4 days onsite, 1 day remote)

Location : Charlotte, NC (South end area)

Responsibilities :

Employee Relations & Support

  • Serve as the first point of contact for employee questions and concerns regarding policies, benefits, timekeeping, and workplace issues.
  • Support the resolution of employee relations matters in a fair, consistent, and legally compliant manner.
  • Partner with managers and supervisors to ensure positive and productive work environments.

Recruitment & Onboarding

  • Facilitate new hire onboarding and orientation for corporate employees, ensuring a seamless experience and strong cultural integration.
  • HR Administration & Compliance

  • Maintain accurate employee records in HRIS (e.g., Workday, ICIMS, SPAR Tools etc.).
  • Ensure compliance with federal, state, and local labor laws, as well as company policies.
  • Support internal audits and reporting for HR-related metrics.
  • Training & Development

  • Assist with employee training programs, including compliance training and leadership development initiatives.
  • Monitor completion of mandatory training requirements and track progress.
  • Performance & Engagement

  • Assist in administering performance review processes and employee feedback programs.
  • Participate in engagement initiatives to improve retention and morale, particularly in retail and field locations.
  • Benefits & Leave Administration

  • Provide support for employee benefits, open enrollment, and leave of absence programs.
  • Educate employees on available resources and escalate complex cases to the appropriate HR or benefits team.
  • Qualifications :

  • Bachelor's degree in Human Resources, Business Administration, or related field preferred.
  • 2–5 years of HR experience; experience in retail or multi-site operations strongly preferred.
  • Knowledge of employment laws, HR best practices, and compliance requirements.
  • Strong interpersonal and communication skills with the ability to build trust across all levels.
  • Proficiency with Microsoft Office and HR systems (e.g., Workday).
  • Category Code : JN007

    Seniority level

    Seniority level

    Mid-Senior level

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Human Resources and Administrative

    Industries

    Marketing Services and Retail

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