Senior Client Billing Specialist

Senior Client Billing Specialist

Apply Description Lathrop GPM, one of the nation's leading law firms, has an immediate opening for a Senior Client Billing Specialist in our Minneapolis, MN, or Kansas City, MO locations. The Senior Legal Billing Specialist is responsible for managing complex billing processes for legal services, ensuring accuracy, compliance, and timely invoicing. This role serves as a key liaison between attorneys, clients, and the finance department, and plays a critical role in optimizing billing operations and resolving billing issues. Lathrop GPM is a full-service, Am Law 200 law firm with offices in Boston, Chicago, Dallas, Denver, Kansas City, Los Angeles, Minneapolis, Overland Park, St. Cloud, St. Louis, San Jose, Redwood Shores and Washington, D.C. Our clients are at the heart of everything we do. We offer a competitive compensation and benefits package, and a professional, challenging, yet comfortable, hybrid working environment.

Responsibilities :

• Identify, suggest and implement efficient billing processes to manage complex billing requirements.
• Serve as the primary liaison for attorneys, staff, and clients to resolve escalated billing issues and discrepancies promptly.
• Lead and optimize electronic billing operations, leveraging advanced knowledge of eBilling platforms such as EBillingHub, Legal Tracker, CounselLink, and similar systems.
• Monitor and analyze eBilling performance, including audits, compliance checks, and progress reporting, to identify trends and implement improvements.
• Maintain and govern client billing profiles, ensuring accuracy of rates, formats, and special requirements while enforcing firm-wide standards.
• Develop and deliver billing analytics and reports for leadership and client stakeholders, providing insights for financial planning and decision-making.
• Ensure strict compliance with outside counsel guidelines and engagement terms, proactively addressing risks and exceptions.
• Respond to high-level client inquiries and provide strategic guidance on billing policies and best practices.
• Mentor and train junior billing staff, fostering expertise in billing systems, compliance, and client service excellence.
• Train and mentor client billing specialists and contribute to process improvement initiatives.
• Assist with month-end and year-end closing procedures related to billing.
• Special projects and other duties as assigned.

Requirements :

In addition to the essential job duties, the following are requisite physical, mental and / / or performance requirements of the positions :

Current anticipated salary range for applicants as required by applicable state laws is $60,000 - 75,000 in Minneapolis. Actual salary will vary and may be above or below the range depending on experience and location. Full comprehensive benefit plan including health care, retirement plan and paid days off, including PTO, parental leave, and short / long term disability. The application window is anticipated to close on or after December 20, 2025.