Team Lead, Administration- US

Team Lead, Administration

The Team Lead, Administration reports directly to the Senior Business Manager in I&CB Strategy & Business Management. The incumbent is a direct manager for the Administrative and Executive assistants and key stakeholder for the Professionals they support. The incumbent is accountable for planning, developing and implementing effective administrative services and strategies across I&CB. The incumbent is responsible for resource planning and placement, goal setting, performance management and professional development of the individuals they manage. The incumbent is responsible for full cycle recruiting for administration support including the coordination of new hire onboarding and training as well as administrative support coverage. The incumbent is responsible for driving the year-end process in coordination and concert with the administrators and professionals, including performance reviews, ratings and compensation. In a high-performance, winning culture, the incumbent should demonstrate leadership skills in the areas of negotiation, coaching, communication and problem solving.

Accountabilities

A) Managerial Leadership

• Lead team in the delivery of exceptional administrative services by setting standards for service level and quality of work
• Demonstrate leadership skills to administrative staff and by acting as a key stakeholder the professionals they support by way of coaching, problem solving and performance feedback in order to drive a high performance culture. Escalation of issues to the HRBP as required
• Partner with LOB professionals to assess performance during mid-year and year-end process (inclusive of Corrective Actions & Performance Improvement Plans) - Identify and train SMEs on admin centric processes - Manage and facilitate monthly check-ins - Management of Workday, including the recruitment and selection of contingent talent and new FTE - Ensure the scheduling of sufficient and appropriate staff to cover current and future workload - Regularly solicits feedback (as per schedule) for new employees - Required to understand the different skills and capabilities of varying roles within the team

B) Project and Process Management

C) Risk Management & Control

Authorities

This role has the authority to :

Cross-Functional Relationships

I&CB Senior Management Product / Sector Heads Human Resources Employee Relations Compliance / Legal Finance

Scope and Impact

This role has direct or indirect impact on the following :

Knowledge and Skills

Knowledge

Skills

Expected Base : $90,250.00 - 100,000.00 USD Annual

Salary : $63,300.00 - $117,200.00

Pay Type : Salaried

The above represents BMO Financial Group's pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.

BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit Total Rewards .

About Us

At BMO we are driven by a shared Purpose : Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.

BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to BMOCareers.Support@bmo.com and let us know the nature of your request and your contact information.