Client Support Representative

A company is looking for a Client Support Representative I to deliver exceptional service on escalated pharmacy concerns.

Key Responsibilities

Research and resolve member escalations related to pharmacy healthcare experiences

Manage high volumes of correspondence including phone calls, emails, and cases to ensure timely issue resolution

Exceed quality and turnaround time expectations while operating autonomously in a fast-paced environment

Required Qualifications

1+ years of health insurance industry experience

Bachelor's Degree is desired or equivalent work experience