Accounts Receivable Clerk
Accounts Receivable Assistance Ria Operations Hub in Mexico supports Ria Money Transfer, a world-class FinTech with a multicultural team where diversity is not just a fancy term we throw around.
We started out as a small immigrant-made business with one simple mission : to help people like us stay connected to their loved ones around the world.
Although we’re now a global fintech with offices all over the world, we’ve stayed true to our roots. We design our digital products with intention, conscious of the unique challenges our customers face every day and we work hard and innovate to provide the right solutions.
About the position : The Account Receivables department is looking to backfill a position within Mexico's team, providing assistance to our agencies and branches.
This position requires a very analytical person with self-discipline, determination, and a positive attitude. This is an entry-level - mid-level position.
Responsibilities :
- Make collections calls and collect on past due balances
- Develop strong customer focus and high service level relationships with internal and external clients
- Assist in the daily operations of the Accounts Receivable department
- Provide ad hoc information and data analysis as requested
- Meet established timelines, and pre-defined goals for assigned work
Qualifications :
- Previous experience in a contact center environment, handling a high volume of inbound and outbound calls (one year minimal)
- Organization and time management Skills
- Mathematical and Computer Skills
- Knowledge in spreadsheets
- Bilingual English and French advanced language knowledge.
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