Universal Teller

We refer to our Universal Tellers as Universal Member Support Specialists (UMSS). This is an exciting opportunity to join our friendly branch sales team; but first, here is a little bit about Elements Financial :

WE MAKE MONDAYS MORE ENJOYABLE.

There are many ways to describe the Elements culture : fun, meaningful, supportive, and full of opportunities. See here for more information -

Today we serve the employees of 150+ organizations around the U.S. We currently rank among the top 3% of credit unions nationally with 100,000+ members. We have the resources, staff, and expertise to support our members with unparalleled service and leading-edge technology.

Now let's get into this exciting role!

Elements Financial is a Best Place to Work because our employees are empowered to Be the Expert, Live the Purpose, and Grow the Business. Our Purpose is to Empower Members to Achieve Financial Success .

The Universal Member Support Specialist is a resource and point-person for our valued members. They collaborate with both the sales team and the operations team to provide an excellent member experience. The UMSS provides trusted advice as they actively promote and sell our products and services.

You will learn how to be the expert to best serve our members :

• Maintain in depth knowledge of all Elements Financial products and services.
• Process daily maintenance and service requests to support Financial Solutions Experts.
• Promote technology usage through all channels. This may include customer service emails and live chat.

You will make a difference as you live out our purpose :

You will help grow the business :

You will continue to grow professionally :

Minimum Requirements :

Additional sales incentive compensation is earned in this role.