Patient Account Representative

Patient Account Representative

Location : Annapolis, MD

Schedule : Full-time Hybrid, 3 days in office, 2 days' work from home

Position Objective :

• Performs follow-up on all third-party payer accounts receivable and appeals.
• Setting up the work queues, working the denials, and work the reports within the focus accounts.
• Ensures maximum cash flow and protects the organization from losses by billing and collection, along with the revenue cycle functions of claims submission.
• Acts as a liaison with patients, other departments and fellow Patient Financial Services (PFS) teammates to obtain information related to claims processing and payment.
• Interacts with industry-wide peers, state, federal and local regulatory agencies to ensure compliance with billing and reimbursement requirements and statutes.
• Remains current on all regulatory and governmental agency requirements regarding billing & reimbursement for payer requirements and statutes.
• Obtains all health insurance information and appropriate authorizations needed for services as appropriate.
• Communicates with all departments as needed.
• Facilitates resolution of third-party receivables by contacting external departments and payors, as appropriate.
• Follows Standard work daily including third-party follow up and reporting activities.

Skills : Epic, medical billing, Healthcare, CareFirst, BCBS, bluecross blueshield

Top Skills Details : Epic, medical billing, Healthcare, CareFirst, BCBS, bluecross blueshield

Additional Skills & Qualifications Educational / Experience Requirements :

Experience Level : Expert Level

Pay and Benefits : The pay range for this position is $18.00 - $25.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Workplace Type : This is a hybrid position in Annapolis, MD.

Application Deadline : This position is anticipated to close on Oct 31, 2025.