Catering And Conference Services Administrative Assistant
The Catering and Conference Services Administrative Assistant is responsible for assisting in the daily operations for events and meeting space to ensure overall client satisfaction. This individual will report to the Director of Catering & Conference Services and handle all administrative duties as assigned by the Catering and Conference Services Department.
Responsibilities
- Maintain orderly files / Delphi accounts.
- Handle and follow up on client phone inquiries.
- Complete all paperwork as directed in a timely manner.
- Handle all photocopies, faxes and distribution of BEOs, contracts and change log.
- Call for guarantees, and complete changes on BEOs in master file and in Delphi.
- Complete estimates initial and final.
- Complete daily reader board agenda in Delphi.
- Generate and distribute reservations and amenity request form as directed by Managers, follow up with Room Service and Front Desk on VIPs and amenity deliveries.
- Create Banquet Event Orders, Diagrams and Resumes for managers.
- Handle all in house meeting inquiries as assigned.
- Responding to telephone inquiries by determining client's needs and specifications for referral to Catering and Conference Services Managers.
- Answering general questions for catering leads.
- Scheduling site tours for Catering and Conference Services Managers.
- Maintain inventory of office supplies.
- Establishing rapport with Catering clients and functions as liaison.
- Inspect guest rooms / meeting space prior to our pre-planning sites.
- Additional administrative duties as assigned.
This brief job profile is to give a general idea of the job and in no way states or implies that these are the only job duties to be performed by the associate in this position. Other duties will be assigned.
Qualifications
Must type a minimum of 60 words per minute with accuracy.Good verbal communication skills.Word processor / computer skills and basic assistant / secretarial background and experience.Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.Ability to speak effectively before groups of customers or employees of organization.Ability to apply common sense understanding to carry out instructions furnished in written, oral and diagram form.Ability to deal with problems involving several concrete variables in standardized situations.Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand and sit. The employee frequently is required to walk; use hands to finger, handle, or feel; taste or smell; and talk or hear. The employee must regularly lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
Pay Rate : $27.45 per hour