Job Summary :
The Wikoff Graphics team delivers the products, support and expertise our customers need to excel in the graphic arts industry. We offer a full line of high-performance photopolymer plates, processing equipment, imaging software & hardware along with consumables used in the flexographic printing and pre-press printing market.
The highly organized and detail-oriented Administrative Coordinator will support operations, inventory management, order management, supplier coordination, and billing functions. This individual will work as part of the Wikoff Graphics team and play a vital role in the businesses' continued growth and expansion.
The ideal candidate will be responsible for maintaining accurate financial records, overseeing raw material inventory, ensuring smooth ERP (Enterprise Resource Planning) and Excel-based reporting, while acting as a liaison between internal team members, customers, and partner suppliers. This position requires strong Excel proficiency, ERP adaptability, and a proactive, curious mindset. The right candidate must be a quick learner, confident in asking questions when facing roadblocks, and eager to take initiative.
Key Responsibilities :
Administrative & Office Support
- Provide day-to-day administrative assistance to business leadership, commercial team, and production employees
- Answer phones and assist with customers as needed
- Coordinate and assist with operational activities, safety audits, and inventory audits
Order Management, Inventory & Supplier Coordination
Forecast, order, and manage raw material inventory levels in partnership with sales and commercial leadershipPlace and track orders with partner suppliers to ensure timely delivery and sufficient inventoryReview, approve, and track supplier invoices for paymentMaintain vendor communication to ensure fulfillment accuracy and issue resolutionManage and update customer-specific delivery or order handling instructionsReceive and enter customer orders into the ERP system and communicate lead timesProduction & Scheduling Support
Schedule production workflows to meet delivery timelines and production goalsCoordinate outbound shipments and prepare associated documentationCreate, close, and maintain production records in the ERP systemCollect job specifications from graphics, sales, and prepress teamsEnsure job data and documentation are complete and clearly communicated to productionBilling & Accounting Support
Process invoices using online billing applications (e.g., APSA)Reconcile monthly billing, sales journals, and customer creditsTrack and report on open billing to ensure timely processingDistribute invoices and manage special distribution requirementsHandle credit card payments and outgoing mailProvide invoice copies and billing support to internal and external stakeholdersQualifications :
High school diploma or equivalent required; college coursework in accounting or business is a plusMinimum of 2 years' administrative, billing, or accounting experience requiredAdvanced Microsoft Excel skills (e.g., pivot tables, formulas, data validation, VLOOKUP)Experience with ERP systems is required; ability to quickly learn systems like Chempax is essentialStrong verbal and written communication skillsAbility to manage multiple responsibilities, work independently, and know when to ask questionsHigh attention to detail and strong organizational and problem-solving skillsExperience in the printing or graphics prepress industry is a plusPerks & Benefits
Competitive compensation with performance-based reviewsHealth, dental, and vision insurance401(k) retirement planCompany profit-sharing planPaid time off including vacation, sick leave, and holidays