Project Manager

Job Description

Job Description

We are Sourcepass, an IT consulting company (MSP) with a rich history of providing network support and innovative solutions since 2001. Our expertise spans IT services, cloud computing, and security, that tailor the right technologies to specific industries and business strategies. Sourcepass aims to be different. It is owned and operated by technology, security, and managed services experts who are passionate about delivering an IT experience that clients love .

Sourcepass has acquired and continues to acquire companies across all avenues of technology bringing more than 40 years of expertise to all of our service areas.

Today, Sourcepass comprises over six hundred employees serving more than two thousand clients across twenty unique vertical markets. And the best is yet to be.

Our achievements speak for themselves : named to the Inc. 2022 Best in Business list, honored with two 2023 Stevie® Awards, listed on CRN's 2023 Solution Provider 500, and recognized in Gartner's 2024 Magic Quadrant™. Most recently, we were awarded PAX8's 2024 Partner of the Year and designated as Microsoft CoPilot MVP. We take pride in these accolades and continue to push boundaries in the IT consulting industry.

Join us and be part of our journey toward even greater accomplishments.

POSITION SUMMARY

We are seeking a skilled Infrastructure Project Manager to join our Professional Services team. The ideal candidate will have a proven background in project management within the IT infrastructure space, preferably with experience working at a Managed Service Provider (MSP). As the Infrastructure Project Manager at Sourcepass, you will be responsible for overseeing the planning, execution, and delivery of complex infrastructure projects for our clients, ensuring seamless implementation and transition of IT environments. Your role will require close coordination with internal technical teams, proactive client management, and a commitment to delivering projects on time and within budget. The salary for this position is $80,000+ (negotiable based on experience).

RESPONSIBILITIES

• Manage multiple infrastructure projects simultaneously, ensuring all milestones are achieved and deadlines are met.
• Coordinate with internal engineering and support teams to ensure timely provisioning, deployment, and configuration of IT infrastructure components.
• Collaborate with cross-functional teams, including sales, operations, and equipment prep and shipping, to deliver outstanding service and solutions to clients.
• Act as the primary point of contact for clients throughout the project lifecycle, promptly addressing concerns and providing updates.
• Track and report on key performance metrics related to infrastructure project delivery, identifying trends and opportunities for improvement.
• Conduct regular project status meetings with clients to ensure requirements are being met and expectations are exceeded.
• Oversee the transition, migration, or decommissioning of IT infrastructure, coordinating with internal teams for seamless execution.
• Ensure compliance with regulatory requirements and company policies regarding data security, privacy, and infrastructure management.
• Work closely with clients to understand business needs and translate them into detailed infrastructure project plans and objectives.
• Serve as a liaison between clients and internal technical teams, facilitating communication and ensuring alignment on project goals.
• Develop and maintain comprehensive project plans, schedules, and budgets, ensuring adherence to timelines and resource constraints.
• Monitor project progress, proactively identify and mitigate risks, and implement corrective actions as needed.
• Escalate critical project risks or issues to senior management when appropriate.
• Communicate project status, challenges, and resolutions to clients and internal stakeholders through reports, meetings, and presentations.
• Conduct post-project reviews to evaluate project outcomes, capture lessons learned, and drive process improvements for future initiatives.

Technical Expertise

Team Management and Leadership

Client Relationship Management

Additional Responsibilities

DESIRED SKILLSET / EXPERIENCE

Sourcepass participates in the E-Verify program. As required by federal law, employees must complete an Employment Eligibility Verification (Form I-9) upon hire. Through the E-Verify program, Sourcepass will verify the identity and employment eligibility of all individuals hired to work in the United States