Clerical Assistant 2

Seasonal Tax Service Program

Are you interested in working for the Commonwealth of Pennsylvania? Consider working for the Department of Revenues Seasonal Tax Service Program! Apply for this seasonal employment opportunity today!

As a Clerical Assistant 2, you may perform the following duties of this position :

• Lifts and carries trays of mail.
• Sets up work area according to assigned job.
• Sorts tax returns according to tax type and form type.
• Assembles packs of coupons and checks for remittance processing.
• Determines timeliness of documents based on postmark date.
• Reviews checks for negotiability by noting the presence of an acceptable payee and ensures the payment amount matches the accompanying document.
• Removes questionable or incorrect returns / documents from production and forwards the documents to the appropriate area for further processing.
• Collects packs of work from designated areas and performs a quality control review.
• Pushes carts to distribute work to appropriate areas for further processing.
• Adjusts size of tax document(s) using photocopier, paper cutter, and / or scissors to meet scanning requirements.
• Compiles all full page returns into tax specific batches, adding appropriate header and / or separator sheets, and distributes work to the appropriate areas for further processing.

Based on your skills and training, you may also be asked to assist in the Mail Room, Scan Room, or Data Operations :

Mail Room - opening mail on Opex mail opening machines and dispersing opened mail to the correct sections within the Bureau.

Scan Room - Scan sorted full page and coupon mail and check remittances on IBML imaging equipment.

Data Operations - Data entry of all pertinent tax form and check remittance information into Intelligent Capture software using a computer keyboard.

The Clerical Assistant 2 in this position will demonstrate a commitment to the service-oriented culture of the Department, apply Lean thinking in day-to-day tasks, will be mindful of internal controls and risk management when changes are made to a process, treat others equitably, and adhere to diversity and inclusion program requirements in the workplace, along with other duties as assigned or required.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information :

Salary : Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting hourly rate of $18.46 (before taxes). You will receive further communication regarding this position via email. Check your email, including spam / junk folders, for these notices.

Required Experience, Training & Eligibility Qualifications :

How to Apply :

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.