Inbound Retention Specialist
VirtualVocationsVan Nuys, California, United States30+ days ago
Job type
- Full-time
Job description
A company is looking for an Inbound Retention Specialist in Sales for the US Remote - Eastern Region.
Key Responsibilities
Provide exceptional customer support to strengthen revenue retention
Consult and educate current advertisers while logged into an inbound phone queue
Highlight ad performance metrics to demonstrate value to clients
Required Qualifications
Bachelor's Degree or 3+ years of relevant client-facing experience
Technical proficiency with computers and information systems
Experience in account management, sales, advertising, or small business preferred
Ability to handle tough conversations professionally and solutions-oriented
Strong time management and organizational skills
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Retention Specialist • Van Nuys, California, United States
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