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Logistics Call Center Agent [Atlanta, GA]

Logistics Call Center Agent [Atlanta, GA]

Aston CarterAtlanta, GA, US
1 day ago
Job type
  • Full-time
Job description

Shipper Support - Logistics Specialist

Join a dynamic team within a rapidly growing sector as a Logistics Specialist within the Transportation Operations team. You will play a pivotal role in managing daily freight movements for North American fulfillment centers. This position offers an exciting opportunity to contribute to a new team focused on enhancing customer service and operational efficiency.

Responsibilities :

  • Support freight operations by ensuring smooth shipment processes.
  • Analyze data to improve efficiency and eliminate defects.
  • Communicate with carriers, vendors, and internal teams to resolve issues effectively.
  • Execute processes to meet standard work expectations consistently.
  • Develop performance metrics to drive business results.

Essential Skills :

  • Proven experience in logistics and operations.
  • Strong customer and vendor relations skills, particularly in freight and transportation.
  • Ability to work independently in a high-pressure environment.
  • Exceptional communication skills for coordinating between multiple parties.
  • Additional Skills & Qualifications :

  • Experience in supply chain management and dispatch operations.
  • Proficiency in problem-solving and deep diving into operational challenges.
  • Familiarity with using Paragon software for logistics management.
  • Work Environment :

    Work hours are Monday to Friday, 8 : 00 AM to 4 : 30 PM. The role offers a hybrid work environment with remote work on Mondays and Fridays, while office presence is required on Tuesday through Thursday.

    Job Type & Location :

    This is a Contract position based out of Atlanta, GA.

    Pay and Benefits :

    The pay range for this position is $23.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off / Leave (PTO, Vacation or Sick Leave)
  • About Aston Carter :

    Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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    Call Center Agent • Atlanta, GA, US

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