Medical Operations Partner

TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care.

The Health Partner II is responsible for teaching patients about behaviors that promote health and wellness. The Health Partner II will also help the health care team develop and maintain positive relationships with patients by providing ongoing support for the patient and their families through the team based care model.

Provide pre- and post- care instructions to patients according to TrueCare Policies and Procedures and in direct correlation to provider orders and a defined plan of care.

~Work in collaboration with all members of the health care team to determine appropriate plan of care for patients based on their individual care needs.

~ Interview and evaluate patients for individual educational needs, as determined by the care team, to support chronic care issues as well as complicated acute medical concerns.

~ Provide educational support to the Health Partner I in managing patient care.

~ Lead group educational classes for patients on topics designated by the health care team.

~ Initiate and / or collaborate in policy and procedure development related to patient and staff education.

~ Participate in population health initiatives, as directed.

~ High school diploma or equivalent.

Graduate of an accredited Medical Assistant Program.

Two(2) years’ experience as a Medical Assistant, with at least one (1)year of experience providing health education to patients.

Knowledge of medical terminology, medical laboratory procedures, normal human anatomy and physiology, chronic health care conditions and healthcare operations and work flow.

Computer proficiency, particularly with Electronic Health / Medical Record systems and the Microsoft Office suite, including Outlook and Word.

Associate's Degree in Healthcare related courses.

Bilingual in English and Spanish (may be required at some clinics).

Health Coach Certification or equivalent experience providing patient education.

Low-cost health, dental, vision & life insurance

Tuition Reimbursement, Employee Assistance program

The pay range for this role is $27.38 - $39.70 on an hourly basis.

In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer.

TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Compensation details :

27.38-39.7 Hourly Wage