Lead Product Designer

Salary : Depends on Qualifications

Location : Vancouver, BC

Job Type : Full-Time

Remote Employment : Remote Only

Job Number : 00710.1

Department : Product

Division : General

Opening Date : 10 / 02 / 2025

About

NEOGOV is a fast-growing SaaS leader in the Public Sector with a mission to serve the people who serve the people. Our clients use our software to manage their employee lifecycle from hire to retire by streamlining processes in our centralized platform. We are passionate about technology, focused on customer success, and have an entrepreneurial environment where innovation is encouraged and rewarded.

NEOGOV is one of the top 50 fastest growing private software companies in the U.S. - Sound like a company you'd like to join? We are looking for top talent to make significant contributions to our products, technology, and customers.

We're looking for a Lead Product Designer to join our Platform & Mobile products area.

As a Lead Product Designer, you'll work with an outstanding group of designers, product managers and developers to design and build intuitive, elegant central platform and mobile solutions. This role will be responsible for creating compelling and delightful experiences employing Design thinking methodologies and best practices. You will help define product features as well as user interactions and flows, creating wireframes, documenting requirements, and conducting both discovery and usability UX research.

What You Will do

• Lead and engage in UX research and discovery activities to develop deep empathy with our customers and understand their needs and challenges.
• Produce and communicate user personas, user journeys, user flows.
• Partner with stakeholders with planning and communicating research initiatives.
• Assist in defining the problems to be addressed and the outcomes we want to create with our products.
• Ideate design solutions at all levels of fidelity, from rough whiteboard and paper sketches through to polished visual designs or prototypes when necessary.
• Document your designs with well-thought-out use cases, functional specifications for interactions or animations, responsive behaviors, and accessibility standards.
• Manage your projects with standard project management processes that encourage and grow communication, collaboration and partnerships using collaboration tools like Jira, Confluence, and GChat.
• Work closely with product partners to determine design scope, level of effort, timing, and design deliverables.
• Lead design testing and validation of your design solutions, iterating and enhancing them in line with the results and feedback obtained.
• Contribute to the strategic design vision and big picture thinking.
• Advise, support and mentor less experienced members of the team.
• Work horizontally across the product teams to drive alignment and consistency, playing a key role in bringing everything together.
• Stay updated on UX, HR industry, and mobile design best practices, leveraging that knowledge in your designs.
• Proactively contribute to team culture and internal processes.

Who You Are

What You Have

Preferred qualifications :

What NEOGOV Offers

NEOGOV does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

#LI-REMOTE

01

If you are in Canada, are you legally able to work in Canada for any employer without limitations?

02

Please add your portfolio here

03

How many years of experience do you have designing for accessibility?

04

Have you ever designed for B2B or SaaS platforms? If yes, please describe your experience.

05

Do you have experiencing creating or improving an internal process? If yes, please describe your experience.

Required Question