Supplier Quality Engineer (A Group MLB QA 02)

Purpose of the position

Supplier management & issue handling & customer service

Duties and Responsibilities : :

• Supplier Development & Qualification
• Conduct supplier audits and assessments to ensure compliance with quality standards
• Develop and maintain supplier quality agreements to align with regulatory and corporate requirements
• Quality Issue Resolution & Corrective Actions
• Investigate supplier-related defects using structured problem-solving methods (8D, 5Why, CAPA)
• Drive root cause analysis and verify corrective / preventive actions to prevent recurrenc
• Manage non-conformance reports (NCRs) and ensure timely supplier response
• Supplier Performance Monitoring & Improvement
• Define and track supplier Key Performance Indicators (KPIs) such as PPM (Parts Per Million), defect rates, and on-time delivery
• Conduct periodic supplier scorecard reviews and implement improvement plans
• Facilitate supplier training on quality standards, statistical process control (SPC), and measurement system analysis (MSA)
• Quality System & Process Compliance
• Ensure suppliers adhere to APQP (Advanced Product Quality Planning), PPAP (Production Part Approval Process), and FMEA (Failure Mode and Effects Analysis)
• Validate supplier manufacturing processes (e.g., GR&R, DOE, process capability studies)
• Support internal and external audits (e.g., ISO, customer-specific requirements)
• Cross-functional Collaboration & Customer Support
• Work with internal teams to align supplier quality with product design (DFM / DFQ) .
• Address customer complaints related to supplier quality and ensure timely resolution .
• Participate in New Product Development phases to mitigate quality risks early

Education and work experience

Working conditions

Skills :