Web Product Analyst

Job Title : Senior Solutions Analyst / Technical Business Analyst

Location : Hybrid (1–2 days per week onsite in Lenexa, KS)

Duration : 12-Month Contract

Schedule : Core hours 8AM–5PM ET

About the Role

We are seeking an experienced Senior Solutions Analyst / Technical Business Analyst to join a dynamic product development team supporting innovative web-based payment, billing, and commerce solutions. This role focuses on bridging business needs and technical delivery while also driving product enhancement, integration, and quality improvements across a complex, cloud-based application environment.

Key Responsibilities

Analyze existing systems, workflows, and processes to identify opportunities for improvement.

Partner with cross-functional teams to define and document product requirements, use cases, and functional specifications.

Collaborate with software engineers and architects to align business needs with scalable technical solutions.

Research solution alternatives, presenting pros and cons to support informed decision-making.

Develop detailed documentation for both technical and non-technical audiences in an Agile development environment.

Support and influence project execution by ensuring adherence to development standards, architectural goals, and application stability.

Create workflow diagrams, architecture maps, and technical documentation that clearly convey complex concepts.

Required Skills & Experience

5+ years in a technical or solutions analyst role, ideally within web-based software product development.

Proven experience documenting and translating business needs into actionable technical requirements.

Strong understanding of web application development , APIs , and cloud-based architectures (Google Cloud Platform preferred).

Demonstrated ability to collaborate across departments—engineering, product, and business stakeholders—to achieve consensus.

Proficiency with tools for documentation, diagramming, and workflow analysis (e.g., UML, Lucidchart, Confluence, Jira).

Excellent analytical, organizational, and communication skills, with the ability to work independently or within a team.

Bachelor’s degree preferred (or equivalent professional experience).

Preferred Knowledge

Familiarity with data management, integration, and application architecture.

Understanding of Agile methodologies and SDLC best practices.

Experience with technical diagramming (cross-functional workflows, sequence diagrams, architecture topographies).