Development Coordinator

Development Coordinator

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate, and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Job Description Summary

Under the direction of the Associate Director of Advancement Services the Development Coordinator will provide support for advancement services, alumni relations and development departments. Specifically, by maintaining and ensuring accuracy of data in Compass (Salesforce CRM), sending mass emails using Salesforce Marketing Cloud, processing gifts, assisting with reporting and stewardship, handling gift acknowledgments and pledge reminders, and assisting with meetings, visits, conferences, events and travel expense reimbursements.

Job Responsibilities

Master all aspects of the Compass database. Maintain and update advancement data in Compass, including alumni, donor, volunteer and scholarship recipient information for reporting, while ensuring accuracy and quality control and protecting the integrity of the School's advancement data through systematic audits of incoming data.

Process all gifts for the School and deliver documentation to Gifts Accounting and Administration as needed. Handle all pledge reminders and ensure that open pledge reports are accurate.

Assist with managing, reviewing, and providing advancement reports, on a daily, weekly, monthly and as-needed basis.

Assist with the stewardship program, including stewardship reports and activities. Prepare and send daily and weekly acknowledgments; including donor, custom, and third-party acknowledgements, while also recording them in Compass as needed.

Maintain proficiency in Salesforce Marketing Cloud to assist with sending mass emails on a regular basis and maintain proficiency in other products and systems to assist with tasks and projects, such as Qwilr and Smartsheet.

Assist with staff meeting planning and staff calendaring, including location reservation and arranging catering. Assist with planning donor visits and making arrangements for conferences and receptions. Assist with travel reimbursements and expenses as needed. Assist with school / department events throughout the year.

Serve as back up for and work closely under the supervision of the Associate Director of Advancement Services.

Perform other duties, as assigned.

Qualifications

High School Grad / GE Degree and 3 to 5 years of administrative support experience or equivalent combination of education and experience is required. Bachelor's degree is preferred, Institutional Advancement experience is also preferred; Salesforce experience a plus; ability to work independently; experience in the use of Microsoft Office products with strong proficiency in Microsoft Excel is required. Willingness to learn new software applications; excellent communication skills, both oral and written; excellent attention to detail and organizational and prioritization skills; ability to juggle multiple priorities within tight deadlines; excellent customer service skills; strong attention to details and accuracy; ability to work in a confidential environment.

Job Location

Philadelphia, Pennsylvania

Department / School

School of Veterinary Medicine

Pay Range

$18.99 - $24.04 Hourly Rate

Salary Offers

Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.

Special Requirements

Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

Penn offers comprehensive benefits including health, life, and flexible spending accounts, tuition benefits, retirement plans, time away from work, long-term care insurance, wellness and work-life resources, professional and personal development opportunities, university resources, discounts and special services, flexible work hours, Penn Home Ownership Services, and adoption assistance. To learn more, please visit : https : / / www.hr.upenn.edu / PennHR / benefits-pay.