Customer Service Agent - Customs Brokerage
Customer Service Agent - Customs Brokerage
- 2 E Bryan St, Savannah, GA 31401, USA
- Full-time
Company Description
Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 15,000 trained professionals
- 250+ locations worldwide
- Fortune 500
- Globally unified systems
Job Description
Major Duties and Responsibilities
- Ensure smooth and timely customs process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace Custom files and reporting
- Ensure accurate and timely client billing
- Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customers instructions and expectations.
- Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
- Assist with verification of customs declaration information and the submission of such to the customs authority
- Ensure compliance at all times to regulations
Qualifications
- Customer Service : 6 months to 1 year experience and / or training; or equivalent combination of education and experience
- Understanding of transportation documentation and terms is a plus
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- Pro-active, strong organizational skills
- Strong desire to learn
- Good computer skills (Excel, Word, PowerPoint)
- Fluent in English
- College degree or educational equivalent
Reporting Structure
Customs Brokerage Lead Agent, Supervisor and Manager
Additional Information
Expeditors offers excellent benefits
- Paid Vacation, Holiday, Sick Time
- Health Plan : Medical, Prescription Drug, Dental and Vision
- Life and Long Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Training and Personnel Development Program
Job Location
Customer Service Agent - Customs Brokerage
- 2 E Bryan St, Savannah, GA 31401, USA
- Full-time
Customer Service Agent - Customs Brokerage
Customer Service Agent - Customs Brokerage**. Customer Service Agent - Customs Brokerage. Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration. Customs Brokerage Lead Agent, Supervisor and Manage...
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