Deputy Chief Operating Officer - Shared Services, Exempt

Deputy Chief Operating Officer – Shared Services

Location : Natural Resources Building – Olympia, WA

Salary : $12,560 – $14,650 Monthly (range up to $15,421 Monthly)

Employment Type : Full-time, Exempt, Non-represented position

Telework : Partial telework flexibility may be available and considered

Overview

The Department of Natural Resources (DNR) invites an executive leader to join the Executive Management team as the Deputy Chief Operating Officer – Shared Services (DCOO). The DCOO will lead the Employee and Enterprise Services (EES) teams and shape the strategic direction of the agency’s shared services landscape.

Responsibilities

• Directly supervise a Senior Director who supports senior leaders across Human Resources, Legal Affairs, Enterprise Services, Workplace Culture & Development, CFO, CIO, and EP Management Office.
• Lead the development of the EES strategic roadmap, ensure alignment with the Commissioner’s vision and the agency’s strategic plan, and track performance outcomes.
• Build the shared service model throughout the agency, standardize processes, and centralize services to create operational efficiencies.
• Lead organizational culture change to embrace shared services as critical infrastructure for all agency employees.
• Set direction for agency-wide consistency in policies, processes, and procedures governing shared service businesses.
• Provide the critical infrastructure and tools to meet programmatic business needs within the agency in an efficient, cost‑effective manner.
• Serve as a member of DNR’s Core Team, Executive Leadership Team, and Operational Leadership Team.
• Act as the agency Executive Sponsor for the One Washington project, advocate for resource needs, and prioritize change management.
• Manage interactions with the legislature and the state budget process, review bills, participate in hearings, and prepare decision packages.
• Model and actively promote diversity, equity, inclusion, and belonging.
• Ensure compliance with state and federal laws, rules, policies, and requirements.
• Coordinate special project work for the Commissioner of Public Lands and the COO.

Required Qualifications

Special Requirements and Conditions of Employment

Desired Qualifications

Application Requirements

Questions or need accommodation?

For questions or accommodation requests, email DNRrecruiting@dnr.wa.gov or call 360‑522‑2500.

Equal Opportunity Employer

The Washington State Department of Natural Resources is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons with disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.

About the Department of Natural Resources

Core Values :

Benefits and Additional Information

Professional development opportunities.

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