Order Fulfillment Lead

Job Description

Job Description

JOB SUMMARY

The Fulfillment Order Lead oversees daily fulfillment operations, ensuring accuracy, timeliness, and compliance in order processing. Acting as the primary workflow coordinator, this role guides team members, resolves operational issues, and keeps fulfillment tasks aligned with organizational goals. The Lead actively participates in order processing while providing direction, training, and quality oversight to the fulfillment team.

ESSENTIAL JOB FUNCTIONS

• Oversee and perform order building and sublotting with accuracy and compliance.
• Ensure order tags are printed, organized, and distributed on time.
• Manifest orders and distribute manifests to customers / sales.
• Prepare delivery materials for drivers.
• Monitor team progress and adjust priorities to meet operational demands.

OTHER JOB RESPONSIBILITIES

MINIMUM JOB REQUIREMENTS

PREFERRED JOB REQUIREMENTS

COMPANY OVERVIEW

Ascend Wellness Holdings (AWH) is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient's lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable team. A team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand.

EEO STATEMENT

Ascend Wellness Holdings, Inc. ("AWH") and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.