Reporting Associate

Reporting Associate

The Agora Companies service 10+ affiliated publishing groups all around the world. These publishing groups are focused on developing information and products that help individuals control their own destiny when it comes to matters of finance, health, and lifestyle.

We believe strongly in nurturing and developing our team members and don't just hire to fill gaps. We see every individual as crucial to the success of our mission and purposefully create opportunities for them to grow along with the organization.

The Agora Companies are seeking a Reporting Associate to support our growing Telesales team. This hybrid role will play a key part in transforming how we collect, analyze, and present performance data. We're looking for someone who enjoys digging into numbers, building reports from scratch, and finding smarter ways to track key metrics that drive our business forward.

Responsibilities :

• Manage, organize, and maintain Telesales performance reports and activity trackers.
• Build and enhance Excel-based reports to provide meaningful insights to team leaders.
• Partner closely with leadership to identify trends, improve reporting accuracy, and ensure data integrity.
• Develop new reporting tools to measure KPIs such as conversion rates, activity levels, and performance over time.
• Work within PhoneBurner (our sales platform) and other tools to extract and synthesize data.
• Process order entries accurately and efficiently, ensuring all sales are recorded in a timely manner.
• Track and reconcile sales activity to guarantee data accuracy for reporting and leadership review.
• Continuously look for opportunities to automate manual reporting processes and reduce data lag time.
• Present clear, actionable reports and insights to management on a regular basis.

Qualifications :

Compensation Range $45,000 - $50,000 USD

Location(s) & Work Arrangement Frederick or Baltimore / Hybrid

We offer a wide variety of benefits, programs, and services to our employees, including :

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.