ACT Case Manager

Case Manager ACT Team

Are you a passionate mental health professional who thrives on helping individuals overcome challenges and reclaim their lives?

Elwyn Adult Behavioral Health Services (formerly Fellowship Health Resources) fosters hope and recovery. Elwyn provides behavioral health services to improve the quality of life for individuals living with mental illness and addictions, serving over 7,000 individuals across 6 states.

The cornerstone of our success is Elwyn's deep and longstanding commitment to the principles of recovery and the inclusion of peers in the recovery process.

Elwyn Adult Behavioral Health Services is seeking a compassionate and dedicated Case Manager to join our dynamic Assertive Community Treatment (ACT) Team in Raleigh, NC.

This isn't just a job it's an opportunity to make a real difference in the lives of others. You'll provide critical support, coordination, and resources to help individuals with serious mental illness and co-occurring disorders achieve their recovery goals and live more independently.

Established in 2007, our ACT program has a proven track record of success in helping individuals with severe and persistent mental illness achieve greater independence and integrate back into their communities.

We serve up to 120 individuals in Wake County, focusing on reducing reliance on institutional settings while fostering self-sufficiency.

$42,000 - $47,000 / year, comprehensive benefits

Monday Friday, 8 : 30 am 4 : 30 pm

What you’ll do :

Advocating for Clients : You'll be a champion for your clients, ensuring their voices are heard and their needs are met.

Working collaboratively with the ACT Team, you'll develop individualized plans to facilitate recovery and empower clients to reach their full potential.

Building Strong Relationships : You'll develop strong therapeutic relationships with clients, creating a safe and supportive space where they feel comfortable discussing challenges and setting goals.

Your ability to connect and engage effectively will be crucial in their journey towards recovery.

Utilizing Evidence-Based Practices : You'll employ evidence-based interventions, including the PRISM model and Cognitive Behavioral Therapy (CBT), to deliver effective support to your clients.

By staying current with best practices, you'll ensure clients receive the most up-to-date and effective treatment approaches.

Providing In-Vivo Care : You'll be directly involved in supporting clients in their daily lives (in-vivo care). This includes tasks like medication monitoring and education, providing psychoeducational activities, and helping clients develop skills for daily living (ADL / IADL), community integration, social interaction, and employment.

What we’re looking for :

• Bachelor's degree in a Human Services field , such as Social Work, Psychology, Rehabilitative Counseling, or a closely related discipline (Public Health, Nursing).
• At least two years of experience in human services, preferably in case management.
• Strong understanding of recovery-oriented and person-centered care principles.
• The ability to establish and maintain effective therapeutic relationships and creatively engage clients in discussions and planning around recovery and personalized goals.
• A thorough understanding of the clinical symptoms and behavioral aspects of SPMI.
• Experience with crisis intervention principles and practices to effectively de-escalate situations.
• Knowledge of prescribed medications used in the program, their effects, and the ability to monitor client self-medication.
• Ability to manage a caseload effectively and prioritize tasks in a fast-paced environment.
• Proficient in documentation and record-keeping, with experience in electronic health record (EHR) systems a plus.
• A valid driver's license in good standing.

Why You Should Join Elwyn

We are committed as an organization to creating the best workplace experience for our employees and ensuring those that care for our clients are cared for.

Elwyn offers a generous benefits package to all employees starting 30 days from the date of hire including health insurance through Aetna as well as free to low-cost dental and vision coverage to employees and their dependents.

Employees can also participate in a 403(b) program with a discretionary match contribution from Elwyn. We encourage excellence in the workplace with our "Making A Difference" employee recognition program which offers bonus compensation for those who go above and beyond in the workplace.

Elwyn invests in its employees through a generous Tuition Reimbursement Program as well as a master’s degree incentive available to all employees working 30 or more hours weekly.

Elwyn reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of duties and responsibilities of the job, nor does it constitute a written or implied contract.