Logistics Specialist
Randstad
Fort Lauderdale, Florida
$21-$22 an hour
Full-time
job summary : Responsibilities :
Responsibilities :
- Schedule deliveries with carriers according to customer-provided times.
- Maintain positive and upbeat communication with customers and other departments.
- Resolve customer issues promptly and thoroughly.
- Exceed customer expectations consistently.
- Monitor order status for timely delivery and notify customers of delays.
- Document schedules, diversions, and cancellations in systems.
- Develop solutions for conflicting customer requirements.
- Identify process improvements to enhance customer experience.
Skills : SAP, Transportation , JWS, CUSTOMER ORDERS / SALES, Customer Service, Microsoft Office, Microsoft Excel, Verbal Communication Experience : Experienced2 year(s)
responsibilities :
- Schedule deliveries with carriers according to customer-provided times.
- Maintain positive and upbeat communication with customers and other departments.
- Resolve customer issues promptly and thoroughly.
- Exceed customer expectations consistently.
- Monitor order status for timely delivery and notify customers of delays.
- Document schedules, diversions, and cancellations in systems.
- Develop solutions for conflicting customer requirements.
- Identify process improvements to enhance customer experience.
qualifications : Experience
Experience
- Experienced
- 2 years
Education
High School (required)
skills :
- Transportation
- CUSTOMER ORDERS / SALES
- Customer Service (3 years of experience is required)
- Microsoft Office
- Microsoft Excel
- Verbal Communication
25 days ago