In- Field Account Manager - (IN, Columbus)

In- Field Account Manager - (IN, Columbus)

IN, Columbus

Job Description : In-Field Account Manager

Location : Bloomington & Columbus

Department : Retail Operations / Client Accounts

About the Role

Five Star Breaktime Solutions is a premier provider of away-from-home convenience services, committed to delivering innovative breaktime solutions that enhance customer experiences. We are seeking an In-Field Account Manager to oversee two major customer accounts, ensuring consistent service excellence, merchandising compliance, and client satisfaction through regular on-site visits and relationship management.

This role is ideal for a self-motivated, service-driven professional who thrives in the field, enjoys partnering directly with customers, and takes pride in maintaining high operational standards across multiple locations.

Compensation : $55,000 annually + company vehicle program + full benefits package.

Key Responsibilities

• Serve as the primary point of contact for two major customer accounts in Bloomington and Columbus.
• Conduct weekly site visits to evaluate service quality, product presentation, and merchandising compliance.
• Review and ensure accurate execution of planograms, pricing, promotions, and market standards.
• Meet regularly with clients to review performance, identify needs, and elevate the customer experience.
• Perform light hands-on tasks such as stocking, rotating products, or cleaning to support merchandisers as needed.
• Deliver weekly updates to the VPRO regarding account performance, opportunities for improvement, and corrective actions.
• Build and maintain strong client relationships by demonstrating professionalism, responsiveness, and service excellence.
• Partner with retail teams to resolve issues and drive continuous improvement across assigned locations.

What We Value & Expect

Qualifications

Why Join Five Star?

EEO Statement

Five Star Breaktime Solutions is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage veterans and individuals with disabilities to apply.

Location - IN, Columbus - IN